Lead Technical Program Manager / Solution Manager, Infrastructure SRE

Testing Site - JPMC; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Testing Site - JPMC is seeking a Lead Technical Program Manager in Consumer and Community Banking within Infrastructure and Production Management to drive delivery of complex technology projects and programs aligning with business goals.

You will lead cross-functional teams, manage resources and budgets, and apply advanced analytical reasoning to optimize performance while championing agile practices and risk management.

Qualifications

• 5+ years of experience leading tech programs in large organizations.
• Strong stakeholder management and cross-functional collaboration.
• Proven ability to manage budgets, resources, and teams in fast-paced environments.

Responsibilities

• Develop and execute comprehensive project plans with timelines and resources.
• Identify and mitigate risks and implement contingency plans.
• Collaborate with engineering, product, and business stakeholders to define scope and deliverables.
• Use data-driven analysis to assess program performance and optimize.
• Champion agile adoption and foster continuous learning and innovation.

Skills

Technical program management

Stakeholder management

Vendor relations

Resource management

Analytical thinking

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Consumer and Community Banking within Infrastructure and Production Management team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Experience working with highly technical teams.
• Working with high level stakeholders to priortize across multiple teams