Lead Technical Program Manager

Talentify; Tampa (FL); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorgan Chase in Tampa, FL is seeking a Lead Technical Program Manager to drive delivery of large-scale technology programs across the Commercial and Investment Bank – Healthcare Payments Group. You will lead cross-functional teams, manage budgets, and ensure alignment with business goals through AI-enabled planning and strong governance.

The role emphasizes stakeholder management, risk mitigation, and driving data-driven improvements in a fast-paced, agile environment.

Qualifications

• Extensive experience leading complex technology programs in a large organization.
• Proven ability to manage stakeholders across business lines and geographies.
• Strong focus on risk, governance, data protection, and compliance.

Responsibilities

• Develop and execute comprehensive project plans with timelines and budgets.
• Leverage AI capabilities to accelerate planning and risk synthesis.
• Identify and mitigate risks; implement contingency plans.
• Champion agile methodologies and foster continuous improvement.
• Oversee IAM, data quality, retention, and destruction.
• Lead vendor management for SaaS components.
• Collaborate with cross-functional teams to align scope with business goals.
• Analyze program performance and drive data-driven optimizations.

Skills

Leadership & influence

Agile & PMO

Stakeholder management

Risk & governance

Data protection & IAM

Vendor management

Strategic thinking

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager at JPMorgan Chase within the Commercial and Investment Bank – Healthcare Payments Group, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Oversee identity and access management, data quality, and data retention & destruction
• Lead partner teams in disaster recovery, security, and vulnerability management efforts
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Coordinate with stakeholders to ensure application stability, resiliency, and compliance with firm policies
• Oversee vendor management for SaaS applications and components
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Technical exposure in technology resiliency, governance, risk and compliance, asset management, vulnerability management, incident and event management, development, operations, strategy, security operations, data protection, and identity and access management
• Ability to distill broad guidance into actionable tasks and navigate complex processes
• Demonstrated leadership and influence across organizational and geographical boundaries
• Superior control orientation, analytical, communication, presentation, negotiation, and collaboration skills
• Ability to build rapport and exercise authority in a collaborative environment
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Experience supporting a mix of SaaS and internally developed applications.
• Familiarity with healthcare payments or financial technology environments.
• Proven ability to manage workload priorities in a fast-paced, priority-driven environment.
• Experience with vendor management and cross-functional collaboration.
• Advanced skills in process documentation and operational excellence