Business Manager F&I Sales

inchcape; Tamuning (GU); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Development

Job summary

Inchcape Guam is seeking a Finance & Insurance Business Manager to join our Sales team. You will guide customers through financing and protection options while supporting profitability and ensuring compliant, accurate transactions.

Work with Sales Managers, lenders, and insurance providers to deliver a seamless customer experience and maximize F&I opportunities. The role requires strong financial acumen and excellent communication in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in Business, Finance, or related field preferred, or equivalent work experience.
• 1–3 years of automotive dealership experience preferred.
• 3–5 years banking or consumer lending experience preferred.
• Experience with automotive financing, lending, insurance, or F&I products is highly desirable.
• Strong understanding of finance, lending, and vehicle transaction processes.
• Excellent communication, presentation, negotiation, and customer service skills.
• Strong attention to detail and ability to manage confidential financial information.
• Strong organizational and analytical skills.
• Ability to work in a fast-paced, performance-driven environment.
• Strong ethical standards and regulatory compliance.

Responsibilities

• Present financing, insurance, extended warranties, service contracts, and other aftermarket products to vehicle customers.
• Explain financing terms, protection products, and options clearly to customers.
• Obtain and process credit applications and submit deals to lenders.
• Explore alternative financing options to secure competitive terms and approvals.
• Build relationships with banks, credit unions, lenders, and insurance providers.
• Ensure all F&I documentation is accurate and processed on time.
• Manage financing, title, lien, tax, insurance, and related documents.
• Maintain compliance with regulations and company policies.
• Train backup personnel to ensure continuity of F&I operations.
• Partner with Sales to maximize F&I opportunities and achieve targets.
• Monitor F&I performance and prepare reports on product penetration and revenue.
• Coordinate forecasting and performance tracking with Sales Management.

Skills

Strong communication

Presentation

Negotiation

Customer service

Analytical skills

Organizational skills

Attention to detail

Regulatory compliance

Financial acumen

Education

High School Diploma or equivalent

Bachelor's degree in Business or Finance

Job description

Atkins Kroll is looking for a results-driven and customer-focused Finance & Insurance Business Manager to join our Sales team. In this role, you will help customers navigate financing and protection options while supporting dealership profitability and ensuring every transaction is completed accurately, ethically, and in compliance with company and regulatory requirements.

You will work closely with Sales Managers, sales associates, lenders, and insurance providers to deliver a seamless customer experience while maximizing F&I opportunities.

If you have strong financial acumen, excellent communication skills, and enjoy helping customers make confident vehicle ownership decisions—we’d love to hear from you.

What you’ll do

• Present financing, insurance, extended warranties, service contracts, and other aftermarket products to new and used vehicle customers
• Clearly explain financing terms, protection products, and available options to customers
• Obtain and process credit applications and submit deals to approved lenders
• Explore alternative financing options to secure competitive terms and approvals when needed
• Build and maintain strong relationships with banks, credit unions, manufacturer-affiliated lenders, insurance providers, and approved finance sources
• Ensure all F&I documentation is accurate, complete, properly executed, and processed within required timelines
• Manage financing, title, lien, tax, insurance, and other required transaction documents
• Maintain compliance with applicable federal and local regulations, lender requirements, manufacturer standards, and company policies
• Conduct all customer transactions professionally, ethically, and transparently
• Partner with Sales Managers and Sales Associates to maximize F&I opportunities and achieve finance, product penetration, and income targets
• Maintain an effective customer turnover process to ensure eligible customers are introduced to F&I
• Provide the sales team with current information and training on financing, leasing, insurance, warranties, and extended service programs
• Monitor F&I performance and prepare reports on product penetration, revenue, and departmental goals
• Coordinate forecasting and performance tracking with Sales Management
• Ensure timely collection and reconciliation of finance and insurance proceeds
• Maintain accurate and organized F&I contracts, records, forms, and supporting documentation
• Maintain current knowledge of lending programs, products, regulations, and industry practices
• Train designated backup personnel to ensure continuity of F&I operations
• Participate in sales meetings, training, and professional development activities
• Maintain a professional appearance and organized work environment
• Perform other duties as assigned

About you

• High School Diploma or equivalent required
• Bachelor's Degree in Business, Finance, or a related field preferred, or equivalent work experience
• 1–3 years of experience working in an automotive dealership strongly preferred
• 3–5 years of banking and/or consumer lending experience strongly preferred
• Experience with automotive financing, lending, insurance, or F&I products is highly desirable
• Strong understanding of finance, lending, and vehicle transaction processes
• Excellent communication, presentation, negotiation, and customer service skills
• Strong attention to detail and ability to manage confidential financial information
• Strong organizational and analytical skills
• Ability to work effectively in a fast-paced, performance-driven environment
• Strong ethical standards and commitment to regulatory compliance
• Valid Guam Driver's License required

What We Offer

• Paid Time Off (PTO) – Paid Time Off is available after completion of the introductory period to support rest, work-life balance, and personal needs.
• Health and Life Insurance – Access to company-sponsored medical and life insurance benefits in accordance with plan eligibility and enrollment guidelines.
• Retirement Savings Plan – Eligibility to participate in the company’s retirement plan with a company match, subject to plan terms and conditions.
• Employee Discount Program – Eligible employees may receive discounts on company products and services in line with company policy.
• Fuel Discount – Access to fuel discount programs in accordance with partner or provider terms.
• Additional Leave Benefits – Other leave benefits may include paid maternity, paternity, bereavement, and jury duty leave, in accordance with company policy and applicable laws.
• Annual Salary Reviews – Compensation is reviewed annually based on performance, role responsibilities, and overall business results.
• Training & Professional Development – Opportunities for training, professional development, and potential business travel to support continuous learning and career growth.

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com .

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