Business Manager (Assistant Community Manager)

RR Living; Southaven (MS); On-site; USD 38,000 - 52,000; Full time

Job summary

RR Living in Southaven, MS is seeking a Business Manager to oversee rent collection, delinquency management, and on-site operations. You will support the Community Manager, coordinate leasing, and maintain accurate ledgers while delivering an outstanding resident experience.

The role requires 1–2 years as an on-site assistant manager, proficiency with Microsoft Office and property management software, and a professional, detail‑oriented approach.

Qualifications

• Minimum 1–2 years of experience as on-site Assistant Manager.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office and property management software.
• Knowledge of Fair Housing laws and resident relations.

Responsibilities

• Oversee rent collection and delinquency management.
• Assist Community Manager with on-site operations and leasing.
• Input new applicants, process leases and renewals.
• Handle evictions and coordinate with maintenance and vendors.
• Maintain accurate ledgers and daily invoices.
• Deliver excellent resident relations and retention initiatives.
• Schedule and track maintenance work orders and move-ins.

Skills

Rent collection

Customer service

Attention to detail

Microsoft Office

Property management software

Communication

Leadership

Tools

MS Office

Property Management Software

Job description

Business ManagerOur mantra is simple - love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.The main responsibilities of the Business Manager are Rent Collection processes and managing the Community Delinquency. They are also responsible for assisting the Community Manager in directing and coordinating on-site personnel, organizing financial, administrative, and leasing operations, maintaining the property and maintaining excellent resident relations.Responsibilities:Assists with the management of Community Peronelle, Vendors and ContractsProvide a positive and genuine experience to all current and future residentsAssists in the facilitation of monthly operations: compiling reports, monitors and head’s up rent collection efforts, make bank deposits, assists with eviction proceedings, reviews daily invoices and process as outlined by Manager.Use high level communication skills when dealing with current and future residentPrioritizes tour path and ensures curb appeal is up to par on property – Communicate any feedback to Maintenance team and Community ManagerEnsures Ledgers are complete and correctRent Collection process through evictionsAssists with inputting new applicants and the screening process, inputs new leases and renewals dailyDelinquency – follow up to make sure any unpaid balances are brought to $0Handles all resident issues and is able to convey information to Community Manager and Leadership Team.Strong ability to mediate and assess current and future resident feedbackAssists with resident retention activitiesScheduling and following up with progress of maintenance work orders and future move ins.RequirementsPosition requires a minimum of 1-2 years of experience as an on-site Assistant Manager.Ability to work the first weekend of the month to assist with Rent Collection and additional weekends and evenings as neededGreat attention to detailIn depth knowledge reading and interpreting ledgersOnesite experience is preferredStrong experience in resident retention and customer serviceCompetence in Microsoft Suite and Property Management Software strongly preferred.Participate in training to comply with new or existing Fair Housing laws.Present self in a neat, clean, and professional manner at all timesComply with expectations as demonstrated in the Employee Handbook.RR Living ValuesBe Your Best. Do Your BestWe celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.Honesty, Integrity, and an Unwavering Commitment to ExcellenceExcellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed - creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.Empowered Associates, Obsessively Purpose-Driven and Stronger TogetherSuccess, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.The Magic is in the DetailsRecognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.Passion and Care Defines Our TeamRecognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.