Business Loan Assistant

The Fidelity Bank; Lexington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

The Fidelity Bank is seeking an experienced Loan Processor to support loan officers with processing, documentation, and closings. The role ensures compliance with FDIC and bank guidelines while assisting with new loan requests and portfolio management.

Responsibilities include data input, document review, exceptions handling, and coordination of title searches, appraisals, and income verifications. Strong communication and Excel skills are essential.

Qualifications

• High school diploma or GED with 3 years banking experience or equivalent.
• Strong MS Word and Excel skills with attention to detail.
• Excellent verbal and written communication and listening skills.
• Analytical ability to review customer information against credit criteria.

Responsibilities

• Enter customer and loan information into the loan documentation system accurately.
• Assist with loan closing: packaging, closing, and post-closing duties.
• Follow up on document exceptions and minimize them.
• Assist with past due collections efforts.
• Order and review property title searches, appraisals, flood determinations, income verifications; prepare attorney instruction letters and loan commitments.
• Assist with new loan requests: data input and financial information gathering for accuracy.
• Assist with loan renewals, modifications and portfolio management.

Skills

MS Word

Excel

Detail oriented

Analytical ability

Communication skills

Education

High school diploma or GED

Bachelor's degree

Tools

Loan documentation system

Credit analysis tools

Job description

Summary

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management.

Principal Accountabilities

• 20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents.
• 20% Assist with loan closing process: loan packaging, closing, and post-closing duties.
• 15% Follow up on any document exceptions. Keep document exceptions to a minimum.
• 10% Assist with past due collections efforts.
• 15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters.
• 10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy.
• 10% Help with the preparation of loan renewals and modifications as well as portfolio management.

Basic Qualifications

High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.

Additional Qualifications

• Strong MS Word, Excel and detail oriented.
• Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

Preferred Qualifications

Bachelor's degree and previous loan processing and/or credit experience.

Affirmative Action/Equal Opportunity Employer