Business Loan Assistant

Fidelity Bank; Asheboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fidelity Bank in Asheboro, NC is seeking a Business Loan Assistant to support the loan officer with documentation, processing, and client communication. The role requires accuracy, timeliness, and adherence to FDIC and bank guidelines.

You will input data, prepare closing packages, assist with collections and renewals, and help manage loans through processing and portfolio activities. Strong MS Word and Excel skills, detail orientation, and clear written/verbal communication are essential.

Qualifications

• High school diploma or GED with banking experience.
• Strong MS Word, Excel and detail oriented.
• Analytical ability to review customer information and calculations.
• Effective communication skills—verbal and written.

Responsibilities

• Enter customer and loan information into the loan documentation system accurately.
• Assist with loan closing: packaging, closing, and post‑closing duties.
• Follow up on document exceptions to minimize issues.
• Assist with past due collections efforts.
• Support loan processing: order title searches, appraisals, flood determinations, verifications, and letters.
• Help prepare new loan requests with data input and financial gathering.
• Assist with renewals, modifications, and portfolio management.

Skills

Communication

Analytical thinking

Detail oriented

Verbal skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Loan Assistant

Regular Full-Time Professional Asheboro, NC, US

SUMMARY:

This position is responsible for assisting the loan officer in all loan related duties. This includes preparing and processing all loan approval and closing documents, clearing any loan deficiencies, contacting clients regarding necessary documents, collecting past dues, reviewing loan reports, and resolving customer account issues. This position is accountable for ensuring all loan documentation is in compliance with FDIC and Bank guidelines. In addition, this position helps with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy. This position may help with the preparation of loan renewals and modifications as well as portfolio management.

PRINCIPAL ACCOUNTABILITIES:

Time: Description:

20% Accurately and efficiently enter customer and loan information into the Banks loan documentation system. Ensure loans submitted are documented properly and the files contain all required information and documents.

20% Assist with loan closing process: loan packaging, closing, and post-closing duties.

15% Follow up on any document exceptions. Keep document exceptions to a minimum.

10% Assist with past due collections efforts.

15% Assist with loan processing items. Order property title searches and appraisals when appropriate. Order and review flood determinations. Request and review required income verifications. Submit appropriate and accurate attorney instruction letters and loan commitment letters.

10% Help with the preparation of new loan requests including data input, gathering financial information from customers and reviewing analysis for accuracy.

10% Help with the preparation of loan renewals and modifications as well as portfolio management.

BASIC QUALIFICATIONS:

High school diploma or GED with 3 years banking experience or an equivalent combination of education and experience.

ADDITIONAL QUALIFICATIONS:

• Strong MS Word, Excel and detail oriented.
• Moderate analytical ability required to: Review customer information against established credit criteria, perform basic mathematical calculations, research and respond to customer inquiries promptly and accurately.
• Must have the ability to effectively communicate.
• Strong and demonstrated verbal, written, and listening skills are required.
• Professional telephone skills and manners.

PREFERRED QUALIFICATIONS:

Bachelor’s degree and previous loan processing and/or credit experience.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Affirmative Action/Equal Opportunity Employer