Business Intelligence Manager

We Are Sharing Hope SC; North Charleston (SC); On-site; USD 90,000 - 115,000; Full time

Job summary

A nonprofit organization in North Charleston is seeking an experienced Business Intelligence Manager to lead BI initiatives and manage a team. The ideal candidate will have substantial experience in data analysis and management, along with proficiency in key BI tools. This full-time role focuses on supporting data-driven decisions across the organization and fostering a collaborative team environment.

Qualifications

• 5+ years of experience in business intelligence, data analysis, or a related field, with at least 2 years in a managerial role.
• Proven experience with BI tools and data modeling.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage and mentor a team of BI analysts.
• Develop and implement BI strategies aligned with organizational objectives.
• Analyze complex data sets to identify trends and opportunities.

Skills

Team management

Data analysis

Leadership

Problem-solving

Communication

Education

Bachelor’s Degree

Tools

Power BI

Tableau

QlikView

SQL

Job description

Summary

The Business Intelligence (BI) Manager, under the general direction of the CIO, will lead the development and implementation of business intelligence strategies and solutions to drive data‑driven decision‑making across the organization. The role oversees a BI team, manages data analysis projects, and ensures actionable insights that support business goals. Responsibilities include analyzing data to establish baseline performance metrics, making recommendations for process improvement initiatives, continuously monitoring local donation activity data, and providing regular reports to leadership.

Essential Duties & Responsibilities

• Manage and mentor a team of BI analysts.
• Conduct performance evaluations, provide feedback, and support professional development.
• Foster a collaborative environment to encourage innovation and high performance.
• Develop and implement BI strategies and roadmaps aligned with organizational objectives.
• Oversee the design and deployment of BI tools, dashboards, and reports.
• Ensure integration of BI solutions with existing data sources and systems.
• Lead the creation of analytical models, reports, and dashboards to provide actionable insights.
• Analyze complex data sets to identify trends, patterns, and performance improvement opportunities.
• Ensure accuracy, consistency, and timeliness of data and reporting outputs.
• Plan and manage BI projects, including defining scope, timelines, and deliverables.
• Coordinate with stakeholders to gather requirements and ensure alignment with business needs.
• Establish and enforce data governance policies and procedures.
• Ensure data quality and integrity through rigorous testing and validation processes.
• Implement data security measures and comply with relevant regulations.
• Work closely with all departments to understand their needs and translate them into BI solutions.
• Act as a liaison between IT and all departments to ensure effective BI solution deployment.
• Stay updated on industry trends, emerging technologies, and best practices in BI.
• Identify opportunities for process improvements and innovations in BI practices.
• Evaluate and recommend new BI tools and technologies.
• Support organizational survey processes with analysis, tracking, and development of survey data for both internal and external partners.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree required.
• 5+ years of experience in business intelligence, data analysis, or a related field, with at least 2 years in a managerial role.
• Excellent leadership and team management abilities.
• Proven experience with BI tools such as Power BI, Tableau, or QlikView.
• Proficiency in SQL and a strong background in data modeling, data warehousing, and ETL processes.
• Strong analytical and problem‑solving skills with a focus on data‑driven decision‑making.
• Effective communication skills, with the ability to present complex data in an understandable manner.
• Experience with an organ and/or tissue procurement agency preferred.

Additional Information

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Research, Analyst, and Information Technology
• Industries: Medical Practices