Business Intelligence Consultant

Topsys IT; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Topsys IT in Hartford, CT seeks a mid to senior BI/Tableau Admin to own platform administration, incident management, and reliability of reporting services across Dev, Test, and Production environments. You will administer Tableau Cloud sites, monitor refreshes and jobs, support analysts, and troubleshoot performance while coordinating with Azure SQL, MuleSoft RTf, and ADF for data integration.

Candidates should have 5+ years in Tableau admin, strong SQL skills, and clear communication; a

Qualifications

• 5+ years of experience in BI/Tableau administration and analytics platforms.
• Experience administering Tableau Cloud sites, projects, users, and security.
• Strong SQL skills and experience with Azure SQL Database or similar databases.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Support and troubleshoot Azure SQL Database environments for enterprise reporting.
• Investigate data issues and perform data validation.
• Monitor database connectivity and data refresh processes.
• Assist in SQL/SOQL troubleshooting and optimization.
• Monitor and support Azure Data Factory pipelines loading data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Collaborate with development teams during incidents and deployments.
• Provide guidance and training to team members.

Skills

Tableau Cloud administration

Azure SQL Database

MuleSoft Runtime Fabric

Salesforce objects & relationships

SQL

Incident management

Data integration

Communication skills

Tools

Tableau Cloud

Azure Data Factory

MuleSoft RTf

Salesforce

Azure SQL Database

Job description

The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Specific Services Required:

In the role of the BI / Tableau Admin, the following services are required:

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and Promote Reports to different Environments
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:

An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:

• Experience with Tableau Cloud administration and support
• Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
• Experience with dashboards and supporting enterprise reporting and analytics platforms.
• Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
• Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
• Comfortable engaging and escalating issues to Salesforce
• Must be very organized, pro-active and self-directed.
• Must be self-starter and driven. Must Drive the work from requirements to implementation.
• Must have very strong abstract thinking and problem-solving skills.
• Must have very good verbal and written communication skills.
• Work on all phases of SDLC and create/maintain required technical documentation.
• Work with the Salesforce Architect to establish best practices.
• Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
• Provide guidance and training to team members.

Additional Preferred Qualifications:

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.