Direct End Client: State of Connecticut
Department: Department of Children and Families (DCF)
Job Title: Business Intelligence / Tableau Administrator
Duration: 12 Months
Start Date: 11/02/2026
End Date: 10/30/2027
Location: 505 Hudson Street, Hartford, CT 06106
Position Type: Contract
No. of Hours: 40 Hours/Week
Interview Type: In-Person Interview (Candidate must attend at least one in-person interview)
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Telecommute: Hybrid (80% Remote / 20% In Person)
Note: Candidate must be local due to In-person Interview
Position Summary:
- The Connecticut Department of Children and Families (DCF) is seeking a mid-to-senior level Business Intelligence / Tableau Administrator to support the CCIWS program and enterprise reporting and analytics platforms.
- The selected consultant will be responsible for Tableau Cloud platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.
- The consultant will administer Tableau Cloud sites, projects, users, groups, permissions, and security across Development, Test, and Production environments.
- The consultant will also support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
Responsibilities:
- The selected consultant will perform, but not be limited to, the following activities:
- Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
- Monitor Tableau platform health, extract refreshes, subscriptions, and scheduled jobs.
- Troubleshoot Tableau performance, connectivity, and reporting issues.
- Support report developers, analysts, and business users.
- Deploy and promote reports across different environments.
- Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
- Investigate reporting data issues and perform data validation activities.
- Monitor database connectivity, query performance, and data refresh processes.
- Assist with SQL/SOQL troubleshooting and performance optimization.
- Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
- Troubleshoot data load failures and data quality issues.
- Assist in identifying root causes of integration and reporting issues.
- Collaborate with development and integration teams during incident resolution and deployments.
- Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
- Work on all phases of the Software Development Life Cycle (SDLC) and create and maintain required technical documentation.
- Work with the Salesforce Architect to establish best practices.
- Provide input to management regarding key design and architecture decisions, work estimation, and resource planning.
- Provide guidance and training to team members.
Required Skills:
- 5+ years of professional experience demonstrating expertise in Tableau Cloud administration and support.
- Experience with Salesforce objects, fields, relationships, and the impact of different design decisions, with the ability to apply best practices.
- Experience with dashboards and enterprise reporting and analytics platforms.
- Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
- Experience with user management, including new user setup, user deactivation, roles, profiles, permission sets, sharing rules, and other routine administrative tasks.
- Strong critical thinking and problem-solving skills related to user access, declarative logic, business requests, environment management, and backup solutions.
- Experience engaging with and escalating issues to Salesforce.
- Must be organized, proactive, self-directed, and driven.
- Ability to drive work from requirements through implementation.
- Strong abstract thinking and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work with the Salesforce Architect to establish best practices.