Application Systems Analyst / Programmer

TALENT Software Services; Hartford (CT); Hybrid; USD 100,000 - 140,000; Full time

Job summary

TALENT Software Services in Hartford, CT seeks a mid to senior level professional to manage and optimize our reporting and analytics services. The role is hybrid with 80% remote and 20% in person, requiring strong Tableau Cloud administration and Azure SQL expertise.

You will partner with Salesforce architects, support data pipelines and integrations, and mentor team members while ensuring data quality and timely reporting across environments.

Qualifications

• 5+ years of Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and best practices.
• Strong SQL skills and experience with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, and sharing rules.
• Critical thinking and problem-solving skills around user access, declarative logic, and business requests.
• Pro-active, self-directed, and organized with strong abstract thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience with SDLC and creating/maintaining technical documentation.
• Experience collaborating with Salesforce Architect to establish best practices and management for key design and architecture decisions.
• Ability to provide guidance and training to team members.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Skills

Tableau Cloud

Salesforce objects

SQL skills

User management

Critical thinking

Documentation

Communication

SDLC knowledge

Tools

Azure SQL Database

Azure Data Factory

MuleSoft Runtime Fabric

MuleSoft integrations

Salesforce data environments

Job description

Join our dynamic team in Hartford, CT, where you'll work in a hybrid setting, balancing remote work with in-person collaboration. We are seeking a mid to Senior level professional to manage and optimize our business-critical reporting and analytics services.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Required Skills And Experience

• 5+ years of experience with Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and best practices.
• Strong SQL skills and experience with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, and sharing rules.
• Critical thinking and problem-solving skills around user access, declarative logic, and business requests.
• Pro-active, self-directed, and organized with strong abstract thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience working on all phases of SDLC and creating/maintaining technical documentation.
• Experience working with Salesforce Architect to establish best practices and management for key design and architecture decisions.
• Ability to provide guidance and training to team members.

Preferred Qualifications

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.
• Microsoft Azure experience.

Administrative Considerations

Work Schedule: Full-Time, 40 hours per week, Monday - Friday, 8 AM - 5 PM. Hybrid Schedule: 80% remote and 20% in person, subject to Agency policy.

Security/Privacy Considerations

Comply with Vendor Qualification, DCF Child Protection Background Check, and DCF Non-disclosure Agreement.

General/Miscellaneous

Candidate must be a US Citizen or Permanent Resident.

Point of Contact

Mohammed Naseem Hafeez