Business Intelligence / Tableau Administrator

VIVA USA Inc; Hartford (CT); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid work schedule

Equal opportunity employer

Job summary

VIVA USA Inc is seeking a mid to senior BI/Tableau Admin to manage Tableau Cloud, Azure SQL, and MuleSoft integrations, ensuring reliable reporting across Dev, Test, and Production environments.

You will collaborate with Salesforce-focused teams, support analysts, and drive data quality and performance improvements in a hybrid work setting.

Qualifications

• Experience with Tableau Cloud administration and support.
• Experience with dashboards and enterprise reporting platforms.
• Strong SQL skills and Azure SQL Database experience.
• Experience with user management and access control.
• Ability to work across SDLC and produce technical docs.
• Experience collaborating with Salesforce architects and teams.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports to different environments.
• Monitor Azure SQL Database and data loads in Azure Data Factory.
• Troubleshoot data quality and integration issues.
• Collaborate with dev/integration teams during incidents and deployments.
• Provide guidance and training to team members.
• Support MuleSoft RT Fabric environments and integrations affecting reporting.

Skills

Tableau Cloud administration

Salesforce objects/relationships

Dashboards & analytics platforms

Strong SQL

Azure SQL Database

MuleSoft Runtime Fabric

Azure Data Factory

User management

SDLC processes

Technical documentation

Mentoring teammates

Education

7-9 years database experience (SQL Server)

4-6 years Transact-SQL

4-6 years SSRS

Tools

Tableau Cloud

Salesforce

Azure SQL Database

MuleSoft Runtime Fabric

Azure Data Factory

SSRS

SQL Server

Job description

Hybrid Schedule: 80% remote and 20 % in person

SCOPE OF WORK

The clientneeds the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Specific Services Required

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and Promote Reports to different Environments
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the client requires:

• Experience with Tableau Cloud administration and support
• Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
• Experience with dashboards and supporting enterprise reporting and analytics platforms.
• Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
• Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
• Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
• Comfortable engaging and escalating issues to Salesforce
• Must be very organized, pro‑active and self‑directed.
• Must be self‑starter and driven. Must Drive the work from requirements to implementation.
• Must have very strong abstract thinking and problem‑solving skills.
• Must have very good verbal and written communication skills.
• Work on all phases of SDLC and create/maintain required technical documentation.
• Work with the Salesforce Architect to establish best practices.
• Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
• Provide guidance and training to team members.

Additional Preferred Qualifications

• Experience with Azure Data Factory (ADF).
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
• Experience working with Salesforce data and reporting environments.
• Microsoft Azure experience.

Qualifications

• Skills - Database - Microsoft SQL Server - Advanced (7-9 Years) - No
• Skills - Database - Transact-SQL - Proficient (4-6 Years) - No
• Skills - Tools - SQL Server Reporting Services (SSRS) - Proficient (4-6 Years) - No

Notes

Hybrid Schedule: 80% remote and 20 % in person (subject to client policy)

WORK SCHEDULE: Full‑Time 40hrs - Monday - Friday, 8 AM - 5 PM.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status