Business Intelligence/Tableau Administrator

Tech Observer; Hartford (CT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Tech Observer is seeking a mid-to-senior BI/Tableau Administrator to manage Tableau Cloud environments, security, and user access across Dev, Test, and Production. You will monitor health, refreshes, and schedules while supporting analysts and developers in designing enterprise reports.

You will troubleshoot Tableau performance, manage Azure SQL Database integrations, and collaborate with MuleSoft/RTF environments. Strong SQL, data validation, and SDLC documentation are essential.

Qualifications

• 5+ years of BI/Tableau administration experience.
• Experience with Salesforce objects/relationships and design implications.
• Experience with dashboards and enterprise reporting platforms.
• Strong SQL skills and Azure SQL Database experience.
• Experience with user management (roles, permissions, sharing rules).
• Ability to troubleshoot performance, access, and data quality issues.

Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.

Skills

Tableau Cloud administration

Salesforce objects/relationships

Enterprise reporting/dashboards

SQL/Azure SQL Database

User management and access control

SDLC/process documentation

Critical thinking/problem solving

Verbal/written communication

Tools

Tableau Cloud

Azure SQL Database

MuleSoft Runtime Fabric

Salesforce

Azure Data Factory

Job description

Job Title: Business Intelligence / Tableau Administrator

Location: Hartford, CT 06106

WORK SCHEDULE: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM .

Hybrid Schedule : 8o% remote and 20 % in person

SCOPE OF WORK

The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Specific Services Required:

In the role of the BI / Tableau Admin, the following services are required:

Administer Tableau Cloud sites, projects, users, groups, permissions, and security.

Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.

Troubleshoot Tableau performance, connectivity, and reporting issues.

Support report developers, analysts, and business users.

Deploy and Promote Reports to different Environments

Support and troubleshoot Azure SQL Database environments used for enterprise reporting.

Investigate reporting data issues and perform data validation activities.

Monitor database connectivity, query performance, and data refresh processes.

Assist with SQL/SOQL troubleshooting and performance optimization.

Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.

Troubleshoot data load failures and data quality issues.

Assist in identifying root causes of integration and reporting issues.

Collaborate with development and integration teams during incident resolution and deployments.

Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:

An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:

Experience with Tableau Cloud administration and support

Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.

Experience with dashboards and supporting enterprise reporting and analytics platforms.

Strong SQL skills and experience working with Azure SQL Database or similar relational databases.

Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.

Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.

Comfortable engaging and escalating issues to Salesforce

Must be very organized, pro-active and self-directed.

Must be self-starter and driven. Must Drive the work from requirements to implementation.

Must have very strong abstract thinking and problem-solving skills.

Must have very good verbal and written communication skills.

Work on all phases of SDLC and create/maintain required technical documentation.

Work with the Salesforce Architect to establish best practices.

Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.

Provide guidance and training to team members.

Additional Preferred Qualifications:

Experience with Azure Data Factory (ADF).

Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.

Experience working with Salesforce data and reporting environments.