Business Intelligence Analyst Senior / Intermediate

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Michigan Medicine invites applications for a Business Intelligence Analyst to design and maintain analytics solutions across clinical, operational, revenue cycle, and strategic initiatives. You will work with Epic data models and modern analytics platforms to deliver prescriptive, diagnostic, predictive insights and drive self-service adoption.

The role requires collaboration across clinical and business teams, agile delivery, and a focus on data governance and enterprise data modernization.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years IT, analytics, clinical informatics, or related experience.
• Proven ability to collaborate across cross-functional teams and influence outcomes.
• Epic certifications or relevant modules preferred.
• Experience with Tableau, Power BI, MS Fabric, or similar platforms.

Responsibilities

• Design, develop, implement, and maintain analytics solutions using SQL, Epic Clarity/Caboodle, Cogito, Tableau, Power BI, and cloud analytics.
• Lead or contribute to analytics engagements translating complex business questions into actionable insights and measurable outcomes.
• Collaborate with clinical, operational, and revenue cycle partners to define requirements and prototype solutions.
• Support self-service analytics with governed datasets and semantic layers.
• Participate in agile sprints and continuous improvement to enhance team delivery.
• Support enterprise initiatives such as governance and workflow optimization projects.
• Ensure analytics solutions meet security, data quality, and maintainability standards.

Skills

Cross-functional teamwork

Clear communication

Relationship building

Education

Bachelor's degree

Epic certifications

Tools

Epic Clarity/Caboodle

Cogito

Tableau

Power BI

MS Fabric

SQL

Job description

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

Division Overview

The HITS Enterprise Information and Data Services team in partnership with the Rogel Cancer Center is seeking a Business Intelligence Analyst to support analytics, improve data-driven decision-making, and advance organizational outcomes. Our team partners closely with clinical, operational, revenue cycle, and administrative stakeholders to design high value analytics solutions that improve patient care, operational efficiency, and strategic planning.

Job Summary

The Business Intelligence Analyst designs, develops, and maintains advanced data and analytics solutions that support critical clinical, operational, revenue cycle, and strategic initiatives across Michigan Medicine. This role works with Epic data models and modern analytics platforms - including Cogito (Epic Analytics Tools), Tableau, Power BI, and emerging cloud technologies - to deliver prescriptive, diagnostic, predictive, and cognitive analytics.

The analyst serves as a trusted advisor to stakeholders, leading analytics engagements, translating complex business questions into actionable insights, and promoting strong relationships across clinical and business teams. Responsibilities include guiding self?service adoption, contributing to platform modernization efforts, supporting enterprise initiatives and driving continuous improvement through agile practices.

Responsibilities

• Design, develop, implement, and maintain analytics solutions using SQL, Epic Clarity/Caboodle data models, Cogito Tools, Tableau, Power BI, and cloud-based analytics platforms.
• Lead or contribute to analytics consulting engagements, translating complex business questions into actionable insights and measurable outcomes.
• Collaborate with clinical, operational, and revenue cycle partners to define requirements, prototype solutions, communicate findings, and provide expert advisory support.
• Support self-service analytics enablement, including development of governed datasets, semantic layers, and best-practice documentation.
• Participate in agile methodologies, sprint planning, and continuous improvement efforts to enhance team operations and delivery.
• Support strategic organizational initiatives such as One Epic, enterprise data governance, and workflow optimization projects.
• Ensure all analytics solutions follow established standards for security, data quality, and maintainability.

Required Qualifications

Senior Level

• Bachelor's degree or equivalent combination of education and experience.
• 5+ Years of IT, Analytic, Clinical Informatics, or other related experience
• Proven ability to work collaboratively across cross functional teams and influence outcomes through clear communication and relationship building.

Intermediate Level

• Bachelor's degree or equivalent combination of education and experience.
• 2-3 Years of IT, Analytic, Clinical Informatics, or other related experience
• Demonstrated ability to work collaboratively across cross functional teams and influence outcomes through clear communication and relationship building.

Desired Qualifications

• Epic certifications (Clarity/Caboodle, Cogito, or relevant Epic modules).
• Experience with Tableau, Power BI, MS Fabric, or other enterprise analytics platforms.
• Proficiency in SQL or other analytics programming languages.
• Familiarity with healthcare operations, clinical workflows, and EMR data structures.
• Experience with agile methodologies, Lean principles, or process improvement frameworks.
• Experience contributing to large-scale analytics modernization or cloud transformation initiatives.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Locations

This position is hybrid, with on site presence at 777 E. Eisenhower Parkway, Ann Arbor, MI 48108 and at the Rogel Cancer Center 1500 E Medical Center Drive, Ann Arbor MI 48109.

The position is 90% remote, though it may occasionally require work during non-business hours or weekends to support operational needs.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.