Business Intelligence Analyst

highmarkhealth; Pennsylvania; Hybrid; USD 43,000 - 67,000; Full time

Job summary

Highmark Health is seeking a Business Intelligence analyst to gather, organize, and present data to healthcare users. You will create basic and ad hoc reports and train users on BI software to enable non-technical insights.

You will collaborate with healthcare professionals, monitor analytics systems, and support data migration and testing efforts while delivering clear user documentation.

Qualifications

• Bachelor's degree as listed in education.
• 3 years in analysis of business processes and interfaces, including data flow/context diagramming.
• Experience with EPIC Clarity and EPIC Reporting Workbench preferred.
• Experience with A/R and EMR systems is a plus.

Responsibilities

• Develops BI solutions through knowledge of user needs, data repositories and BI practices.
• Delivers ad hoc data and report requests and analyzes data discrepancies.
• Administers analytics and reporting systems, monitors performance, coordinates upgrades, and maintains documentation.
• Provides user/system support and applies project management techniques to BI projects.
• Performs other duties as assigned.

Skills

BI development

Data analysis

User training

Documentation & support

Education

Bachelor's degree in statistics, computer science, data science, analytics, healthcare information systems or closely related discipline

Tools

EPIC Clarity

EPIC Reporting Workbench

A/R system

EMR

Minitab

Job description

GENERAL OVERVIEW

Works with Business Intelligence and healthcare professionals to gather, organize, and present data to users. Presents meaningful analytics to the business in non-technical terms and formats. Creates basic and ad hoc reporting for users. Trains users on software and assists users with advanced reporting.

ESSENTIAL RESPONSIBILITIES

• Develops business intelligence solutions through knowledge of user needs, appropriate data repositories, business intelligence development best practices and innovative use of technologies and systems.


• Delivers ad hoc data and report requests, analyzes data needs for both users and projects, investigates and analyzes data discrepancies, and assists in migration and testing activities.


• Administers the analytics and reporting systems, monitors system performance, coordinates upgrades, tracks licenses, and creates and maintains user documentation.


• Provides user/system support services.


• Utilizes project management techniques for business intelligence projects and services.


• Performs other duties as assigned or required.

QUALIFICATIONS

Minimum

Bachelor's degree in statistics, computer science, data science, analytics, healthcare information systems or closely related discipline from a four-year college or university

3 years in the analysis of business processes and interfaces including, but not limited to interpreting system documentation, data and/or business process modeling, and data flow/context diagramming.

Preferred

• 2 years of writing EPIC Clarity reports and/or administering EPIC Reporting Workbench.


• For Financial Reporting: Prior experience working with an A/R system.


• For Clinical Reporting: Prior experience working with an EMR system.


• Minitab Statistical Software.

Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum

$31.02

Pay Range Maximum

$48.54

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at [e-mail]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice