Business Insurance Client Manager — Hybrid Work & Growth

Marsh McLennan Agency; Cary (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work – min 3 days in-office

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Client Manager, Business Insurance to support servicing and risk management for our clients. You will nurture client relationships, respond to inquiries, handle billing issues, and assist with renewals and quotes.

A 3+ year track record in business insurance and a valid Property & Casualty license (or ability to obtain) are required. We offer a collaborative, hybrid work environment with opportunities for professional growth and access to extensive resources

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years’ experience in Business Insurance.
• Property & Casualty license (or ability to obtain in 90 days of employment).
• Insurance designations (e.g., INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without sponsorship now or in the future.

Responsibilities

• Assist clients with service and risk management needs.
• Manage relationships with clients, prospects, client teams and producers to provide best‑in‑class service and drive growth.
• Serve as the client contact to answer questions, resolve billing issues, make policy changes, and respond to clients in a timely and professional manner.
• Assist with renewals and remarketing/quoting for clients.

Education

High school diploma or equivalent

Property & Casualty license (or ability to obtain in 90 days)

Insurance designations (e.g., INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages

Associates or Bachelor’s degree preferred

CPCU, CIC, ARM, AU designations or equivalent knowledge

Tools

EPIC

Job description

Marsh McLennan Agency is seeking a Client Manager, Business Insurance to support servicing and risk management for our clients. You will nurture client relationships, respond to inquiries, handle billing issues, and assist with renewals and quotes.

A 3+ year track record in business insurance and a valid Property & Casualty license (or ability to obtain) are required. We offer a collaborative, hybrid work environment with opportunities for professional growth and access to extensive resources