Business Director/Managing Director

SmartRecruiters, Inc.; Phoenix (AZ); Híbrido; USD 172.000 - 276.000; Jornada completa

Descripción de la vacante

RRD is seeking a Senior Business Director to lead a large Phoenix-based client and support talent and service delivery initiatives. The role requires strategic leadership to anticipate client needs, identify opportunities, and work closely with Operations for delivery excellence.

The position reports to the Sr. VP of AMS Legal Services and involves travel (~10%), with an onsite-first schedule and evolving hybrid work requirements.

Responsabilidades

• Oversee one large Phoenix-based client and support Directors in talent and service delivery.
• Provide operational oversight and escalate issues to the SVP or responsible MD.
• Engage senior-level clients with consultative skills to anticipate needs.
• Coordinate with Operations to ensure effective service delivery and talent development.

Descripción del empleo

• Compensation: USD 172,400 - USD 275,800 - yearly

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

This individual is primarily responsible for leading/managing one large Phoenix based client while supporting the locally based Directors focusing on talent and service delivery. The BD will provide operational oversight to ensure smooth day-to-day performance while escalating matters of concern to the SVP or the responsible MD. This role requires a strategic leader who has the knowledge and experience to anticipate client needs, understand the market environment, and identify new business opportunities. Senior-level client engagement and consultative skills are a prerequisite for success, as is working closely with Operations to ensure effective service delivery and talent development.

Base Salary: $160,000 - $170,000 (non-negotiable budgeted)

Location:Phoenix, AZ

Reports To: Sr. VP of AMS Legal Services

Travel: Approximately 10% (primarily between Phoenix and New York)

Shift Schedule: Monday - Friday, 830AM - 530PM / 4 days a week onsite for the first 4-6 months then 3 days onsite per week

NOTE: requires meeting with 2nd and 3rd shift team members a couple of times a year

Key Responsibilities

• Supervision
  • Business Director will have four (4) direct reports.
  • Two (2) Account Directors,
  • One (1) General Manager and
  • One (1) Account Manager
• Working conditions
  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Work is performed in a professional work environment and/or work from home setting.
  • Business casual and/or professional attire required
• Job relationships
  • Internal: This position works closely with SVP, Managing Directors, Account Director
  • External: This position works closely with operational client contacts and vendors.
• Job Duties:(* denotes an "essential function")