Business Development Technology Coordinator

Cleary Gottlieb Steen & Hamilton LLP; New York (NY); Hybride; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health benefits

Remote work up to two days per week

Résumé du poste

Cleary Gottlieb Steen & Hamilton LLP is seeking a Business Development Technology Coordinator to connect business development, marketing and technology across the firm’s core platforms. You will work with the global BDMC team, partners and practice groups to ensure accurate information in Dynamics and Foundation, while coordinating high-quality e-marketing activity.

This hybrid role supports data stewardship, training and insights to drive smarter business decisions, and requires collaboration

Qualifications

• Minimum 2 years of experience working with databases and e-marketing systems.
• Experience with Microsoft Dynamics, Vuture and Foundation is a plus.
• Strong analytical skills with the ability to translate data into outputs.
• Excellent attention to detail and data quality.
• Proactive, service-focused approach with stakeholders.

Responsabilités

• Serve as a trusted point of contact for the global BDMC team across MS Dynamics, Foundation and Vuture.
• Support Foundation upgrades and configurations and introduce new functionality.
• Train and support BDMC colleagues in using MS Dynamics and Foundation.
• Manage data imports, migrations and QA across the firm’s systems.
• Use QA reporting to identify missing information and address gaps.
• Lead tracking and reporting for special projects and provide insights to stakeholders.
• Collaborate to capture client and matter availability in Experience Management database.
• Ensure directory narratives are captured accurately in the experience management database.
• Research client industries and enrich new client records with accurate information.
• Coordinate distribution of client alerts and event invitations via e-marketing system.
• Explore AI uses to surface actionable insights for BD decisions.
• Support BD events with registration, invitations and activity tracking.

Connaissances

Analytical skills

Attention to detail

Communication skills

Curiosity and learning

Proactive service-oriented

Formation

Bachelor’s degree

Postgraduate qualification in information/data/computer science (preferred)

Outils

Microsoft Dynamics

Vuture

Foundation

Microsoft Excel

Description du poste

The Business Development Technology Coordinator plays a key role in connecting business development, marketing and technology to help the firm make the most of its core platforms and data. Working with the global Business Development and Marketing Communications (BDMC) team, partners, practice groups and colleagues across the firm, the Coordinator helps ensure that information in the CRM (Microsoft Dynamics) and Pitch/Experience Management database (Foundation) is accurate, current and actionable, while coordinating high-quality e-marketing activity. Through strong systems support, data stewardship and collaboration, the role enables more effective business development and marketing across the firm.

Responsibilities

• Serve as a trusted point of contact for the global BDMC team across its three core platforms: MS Dynamics, Foundation and Vuture.
• Support Foundation upgrades and configuration and help introduce new functionality to the global BDMC team.
• Help business development & marketing colleagues, associates and assistants build confidence in using MS Dynamics and Foundation through practical training and ongoing support.
• Manage data imports, migrations and quality assurance projects to maintain accurate, reliable and useful information across the firm’s systems.
• Use quality assurance reporting to identify missing or incomplete information, such as pitch statistics, opportunity outcomes and pitch descriptions, and work with the appropriate teams to address gaps.
• Lead tracking and reporting for special projects, turning data into clear and useful insights for stakeholders.
• Collaborate with Risk, Marketing and Business Development to capture client and matter availability information in the experience management database.
• Partner with the Legal Directory Analysts to ensure directory narratives are captured accurately in the experience management database.
• Research client industries and enrich new client records with accurate industry information.
• Coordinate the timely and accurate distribution of client alerts, event invitations and other communications through the firm’s e-marketing system.
• Explore creative and responsible uses of AI to identify patterns, surface actionable insights and present information in ways that support more informed business development and marketing decisions.
• Support successful Business Development events by managing registration lists, creating and distributing invitations, and tracking and reporting engagement and activity.

Qualifications

• At least two years’ experience working with databases and e-marketing systems.
• Experience with Microsoft Dynamics, Vuture and/or Foundation would be an advantage.
• Strong analytical skills, with the ability to work confidently with large volumes of information and translate data into clear, useful outputs.
• Excellent attention to detail and a commitment to maintaining high standards of data quality, accuracy and consistency.
• A proactive, service-focused approach, with the ability to build positive working relationships and provide responsive support to stakeholders.
• Excellent written and verbal communication skills, with the ability to explain systems and processes clearly to different audiences.
• Curiosity and enthusiasm for learning new technologies, applications and ways of working.
• Proficiency in Microsoft Excel and Word.
• Bachelor’s degree required; a postgraduate qualification in information, data or computer science is preferred but not essential.
• Flexibility to work outside standard office hours when needed to support urgent or time-sensitive activity.
• This role has the ability to work remotely a maximum of two days per week, in lieu of working onsite. The Firm may designate the specific days you are required to work onsite. This policy is subject to change.

The estimated base salary range for this position is $75,000 to $85,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is non-exempt meaning it is overtime pay eligible.

Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits

We are an equal opportunity employer and prohibit discrimination based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.