Business Development Support Manager

City Personnel; Providence (RI); On-site; USD 95,000 - 100,000; Full time

Job summary

City Personnel is seeking a highly organized Business Development Support Manager in Providence, RI to bring structure to a fast-moving commercial environment. You will prepare decision-ready materials for senior leaders and coordinate with multiple cross-functional teams.

The role emphasizes organization, commercial awareness, and effective communication with customers and senior staff, with full-time, permanent status based in Providence.

Qualifications

• Bachelor's degree in business, management, marketing, finance, communications, or related field preferred.
• 3–5 years of experience in business operations, commercial coordination, account management, sales operations, or executive support.
• Strong organizational, prioritization, and problem-solving abilities with multi-priority management.
• Excellent written and verbal communication for executive-ready materials.

Responsibilities

• Maintain visibility across commercial opportunities and emerging priorities while guiding the Director of Business Development.
• Gather, organize, and analyze customer information and historical data to prepare clear, decision-ready materials for senior leadership.
• Prepare leadership for customer meetings and coordinate mid-level communications with customers.
• Coordinate with cross-functional teams to translate decisions into execution and communicate priorities.
• Manage multiple priorities with follow-through, attention to detail, and timely escalation.

Skills

Organizational skills

Prioritization

Problem solving

Written and verbal communication

Commercial awareness

CRM experience

Microsoft Office

Education

Bachelor's degree in business or related field

Tools

CRM systems

Project management tools

Job description

A growing consumer goods company is seeking a Business Development Support Manager to support business development by bringing structure, organization, and follow-through to a fast-moving commercial environment. This is an excellent opportunity for someone who is highly organized, commercially aware, and comfortable working with senior leadership, customers, and cross-functional teams to turn complex business activity into clear priorities, decisions, and execution.

If you're a proactive, detail-oriented professional who enjoys managing multiple priorities, organizing complex information, and helping leadership stay focused on high-value opportunities, we'd love to hear from you.

Compensation & Highlights

Compensation:

• $95,000 - $100,000 per year, based on experience.
• This is a full-time, permanent opportunity based in Providence, Rhode Island, with the opportunity to work closely with Business Development, Commercial Execution, Finance, Operations, Quality, and senior leadership.
• The position offers significant visibility, professional growth, and the opportunity to make a direct impact within a growing, entrepreneurial organization.

Responsibilities of the Business Development Support Manager:

• Maintain visibility across commercial opportunities, customer matters, commitments, decisions, and emerging priorities while helping the Director of Business Development stay focused on high-value business matters.
• Gather, organize, and analyze customer information, commercial history, business risks, and supporting documentation to prepare clear, concise, decision-ready materials and communications for senior leadership.
• Prepare the Director of Business Development for customer meetings and commercial discussions while handling appropriate mid-level customer communication and documenting key decisions and commitments.
• Coordinate closely with Commercial Execution and cross-functional teams to ensure established business decisions, customer commitments, and priorities are clearly communicated and transitioned into execution.
• Manage multiple priorities with strong follow-through, attention to detail, sound judgment, and timely escalation while identifying risks, gaps, and matters requiring senior leadership involvement.

Qualifications of the Business Development Support Manager:

• Bachelor's degree in business, management, marketing, finance, communications, or a related field such as consumer goods is preferred, along with 3 to 5 years of relevant experience in business operations, commercial coordination, account management, sales operations, executive support, or project coordination.
• Strong organizational, prioritization, and problem-solving skills with the ability to manage multiple priorities while maintaining visibility and context.
• Excellent written and verbal communication skills, including the ability to organize complex information into concise, executive-ready communications.
• Commercial awareness and confidence interacting with customers, senior executives, and cross-functional teams in a fast-paced, entrepreneurial environment.
• Proficiency with Microsoft Office and modern business productivity platforms; experience with CRM, project-management, or commercial workflow systems and customer-facing commercial activity is preferred.