Business Development Specialist

HungryPanda Ltd 熊猫外卖; Columbus (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 in Columbus, Ohio is expanding its team to grow its merchant network for authentic Chinese food delivery across the region. We seek a results-driven Merchant Acquisition Manager to drive higher orders, revenue, and market share.

You will negotiate contracts, build strong merchant relationships, and coordinate with marketing and operations to increase GMV. Fluency in Mandarin is a plus, and prior internet company sales experience is welcome.

Responsibilities

• Acquire merchants and drive higher orders and GMV
• Arrange in-person meetings to negotiate contracts
• Maintain relationships with merchants and resolve stakeholder issues
• Conduct regular merchant visits and manage merchant materials
• Ensure timely delivery of solutions aligned to customer needs
• Maintain and update backstage settings for each merchant
• Collaborate with Marketing and Delivery Ops to boost GMV
• Must be fluent in Mandarin
• Experience in business negotiation, sales and marketing management preferred
• Experience in internet companies preferred

Skills

Mandarin

Job description

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Our Value

HungryPanda’s vision is to become the global market leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and - of course - keep our workforce fed and happy!

Main Duties and Responsibilities

• Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share
• Arrange in-person meetings to negotiate contracts with potential merchants
• Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
• Conduct regular merchant visits, apply for/replace merchant material for merchants
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain and constantly update backstage setting for each merchant in charge
• Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume
• Must be fluent in Mandarin
• Experience in business negotiation, sales and marketing management is preferred
• Working experience in Internet companies is preferred