Business Development Specialist - Mandarin Speaking

HungryPanda; Irvine (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

HungryPanda is seeking a field-based Merchant Acquisition Specialist in Irvine, CA to identify and recruit restaurants and merchants, present our platform, onboard partners, and drive growth.

You will conduct in-person visits, negotiate partnerships, and maintain strong merchant relationships while helping them optimize performance and GMV. Collaborative efforts with Marketing will promote promotions and data-driven growth.

Qualifications

• Fluency in Mandarin Chinese is required.
• Experience in B2B sales or merchant acquisition is highly desirable.
• Familiarity with the food delivery industry or online platform operations is a strong plus.

Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join HungryPanda's platform and drive onboarding.
• Conduct frequent in-person visits to merchants in target areas to pitch partnerships and finalize agreements.
• Maintain long-term merchant relationships with regular business support and issue resolution.
• Collaborate with onboarded merchants to develop platform strategies and grow order volume and GMV.
• Coordinate promotions with Marketing to increase merchant exposure and transaction frequency.
• Continuously update merchant backend data to ensure smooth operations and accurate information.
• Monitor market trends and provide actionable insights for business decisions.

Skills

Mandarin Chinese

B2B sales

Merchant acquisition

Negotiation

Field visits

Time management

Job description

About HungryPanda

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management, project coordination, and problem-solving abilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance