Business Development Specialist

City Wide Facility Solutions; Washington (District of Columbia); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary: $50,000–$55,000

Dental, life, medical, and vision

Company iPhone and laptop

Growth opportunities

Collaborative team environment

Job summary

City Wide Facility Solutions is seeking a Business Development Specialist in Kent, WA to grow our janitorial services by connecting with prospective clients and scheduling qualified appointments for the sales team. You will drive B2B outreach, research potential clients, and manage CRM data to support revenue growth.

The role emphasizes phone-based outreach, goal orientation, and collaboration with the sales team to achieve monthly targets and build a strong prospect pipeline in a fast-paced

Qualifications

• 1–2 years of B2B outbound calling, cold calling, lead generation, or prospecting experience preferred.
• Strong verbal communication and customer service skills.
• Highly organized with the ability to follow a structured sales process.

Responsibilities

• Research and identify businesses that could benefit from City Wide's janitorial services.
• Make consistent B2B outbound sales calls to prospective clients.
• Schedule qualified sales appointments for the outside sales team.
• Maintain accurate and up-to-date prospect information in the CRM database.
• Meet or exceed weekly activity goals and monthly appointment-setting targets.
• Add new prospects to the database and maintain an organized pipeline of potential clients.
• Prepare accurate daily, weekly, and monthly activity reports as needed.
• Collaborate with the sales team to support business development efforts and revenue growth.

Skills

B2B outbound calls

Lead generation

Phone sales

CRM usage

Organized

Verbal communication

Education

High school diploma

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

Job Description

About City Wide Facility Solutions

At City Wide Facility Solutions of Washington, we help commercial businesses maintain clean, safe, and well-maintained facilities through comprehensive janitorial and building maintenance solutions. We partner with businesses throughout Western Washington to simplify facility management and deliver reliable service.

Position Overview

We are looking for a motivated, organized, and outgoing Business Development Specialist to join our team in Kent, WA. This individual will play an important role in growing our janitorial business by connecting with prospective clients, identifying their needs, and scheduling qualified appointments for our outside sales team.

The Business Development Specialist is responsible for generating new business opportunities through proactive B2B outbound sales calls. This role focuses on researching prospective clients, introducing City Wide's janitorial services, qualifying leads, and scheduling appointments for our sales team.

The ideal candidate is confident on the phone, enjoys connecting with people, and thrives in a goal-oriented environment.

Key Responsibilities

• Research and identify businesses that could benefit from City Wide's janitorial services.
• Make consistent B2B outbound sales calls to prospective clients.
• Schedule qualified sales appointments for the outside sales team.
• Maintain accurate and up-to-date prospect information in the CRM database, including call notes, follow-ups, and scheduled appointments.
• Meet or exceed weekly activity goals and monthly appointment-setting targets.
• Add new prospects to the database and maintain an organized pipeline of potential clients.
• Prepare accurate daily, weekly, and monthly activity reports as needed.
• Send requested company information, thank-you notes, and follow-up communications to prospective clients.
• Collaborate with the sales team to support business development efforts and revenue growth.

Performance Expectations

Success in this role is measured by consistent prospecting activity, lead generation, and qualified appointment setting.

• 8 qualified appointments per month400 sales activities per week25 new prospects added to the database per month

Requirements

• High school diploma or equivalent required; college degree preferred.
• 1–2 years of B2B outbound calling, cold calling, lead generation, or prospecting experience preferred.
• Strong verbal communication and customer service skills.
• Highly organized with the ability to follow a structured sales process.
• Detail-oriented, self-motivated, and able to work independently.
• Comfortable working toward goals and performance metrics.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Previous experience using CRM systems preferred.

Benefits

• Competitive annual salary of $50,000–$55,000.
• Dental, life, medical, and vision insurance.
• Company iPhone and laptop provided as equipment.
• Opportunity to grow your sales and business development skills.
• Collaborative team environment with opportunities to contribute to company growth.
• The chance to build relationships with local businesses and support a growing organization.