Business Development Specialist

USA Rollerchain & Sprockets; Town of Florida (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

USA Roller Chain & Sprockets is seeking a Business Development Specialist to reconnect with former customers, recover overlooked opportunities, and convert them into active, long-term accounts. Base salary plus uncapped commissions is offered in Clermont, FL, with full-time, on-site employment and a strong existing customer base to leverage.

You will contact dormant customers by phone, email, and video, qualify opportunities, and collaborate with Inside Sales to advance deals.

Qualifications

• Proven experience in business development, account recovery, or relationship-based selling.
• Strong telephone presence and communication skills.
• Persistent, disciplined follow-up with customers.
• Ability to re-engage customers without aggressive tactics.
• Excellent relationship-building and listening skills.
• Comfortable working with large customer databases and CRM systems.
• HubSpot experience is strongly preferred.
• Experience with NetSuite is a plus.

Responsibilities

• Reconnect with inactive, dormant, and former customers.
• Investigate account history and identify opportunities in the database.
• Contact customers by phone, email, and video conference.
• Ask insightful questions to understand current needs and activity.
• Rebuild relationships with customers who have not purchased recently.
• Follow up on open quotes, inquiries, and overlooked opportunities.
• Qualify customers and determine fit for the company.
• Partner with Inside Sales Consultants to move qualified opportunities forward.
• Maintain accurate account records in HubSpot and track activity.
• Monitor opportunities to prevent loss in the pipeline.
• Develop structured follow-up plans for high-potential accounts.
• Communicate customer needs to sales, purchasing, and operations.

Skills

Business development

Account recovery

Inside sales

CRM experience

HubSpot experience

Bilingual English/Spanish

Tools

HubSpot

NetSuite

Job description

USA Roller Chain & Sprockets

Business Development Specialist

Location: Clermont, FL -- Full-Time, On-Site

The Customers Are Already There. Can You Win Them Back?

USA Roller Chain & Sprockets is a fast-growing, family-owned power transmission distributor headquartered in Clermont, Florida, and we have been powering American industry since 2001. We provide roller chains, sprockets, bearings, motors, and other power transmission products to customers around the world. We have an established name, strong market access, and an extensive database of past and present customers. We need a business development professional who can turn those existing relationships into renewed revenue.

Our core values:

Integrity - Innovation - Commitment - Respect - Empathy -Striving for Excellence

USA Roller Chain & Sprockets is looking for a Business Development Specialist to reconnect with former and inactive customers, recover overlooked opportunities, and cultivate those accounts into active, long-term relationships.

This is not a traditional cold-calling position. You will be working with customers who already know the company, have purchased from us previously, or have demonstrated a need for our products. The opportunity is sitting in our database; we need a skilled, persistent professional who knows how to start conversations, rebuild trust, and move business forward.

The company maintains significant quoting activity and an extensive database of current and former customers, providing opportunities for account reengagement and development. There is substantial earning potential for someone who follows up consistently, communicates confidently, and knows how to turn existing market access into measurable results.

Key Responsibilities

• Reconnect with inactive, dormant, and former customers
• Investigate account history and identify opportunities within the existing database
• Contact customers by telephone, email, and video conference
• Ask thoughtful questions to understand current needs and purchasing activity
• Rebuild relationships with customers who have not purchased recently
• Follow up on open quotes, past inquiries, and overlooked opportunities
• Qualify customers and determine whether they are a good fit for the company
• Partner with Inside Sales Consultants to move qualified opportunities forward
• Maintain accurate account and activity records in HubSpot
• Monitor opportunities to ensure nothing is lost in the sales pipeline
• Develop structured follow-up plans for high-potential accounts
• Communicate customer needs to sales, purchasing, and operations
• Protect the company's reputation by setting honest and realistic expectations
• Meet activity, recovery, and revenue-development goals
• Drive new business through proactive prospecting, cold calling, and persistent "hunter-style" outreach to identify, qualify, and convert new opportunities.

Qualifications

• Proven experience in business development, account recovery, inside sales, or relationship-based selling
• Strong telephone presence and willingness to communicate verbally with customers
• Persistent and disciplined approach to follow-up
• Ability to re-engage customers without relying on aggressive sales tactics
• Excellent relationship-building and listening skills
• Confident written and verbal communication
• Comfortable working with CRM systems and large customer databases
• HubSpot experience is strongly preferred
• Experience with NetSuite is a plus.
• Ability to organize and manage a high volume of accounts and opportunities
• Goal-oriented and motivated by uncapped earning potential
• Coachable and willing to follow a distinctive, customer-first sales model
• Industrial or power transmission experience is helpful but not required
• Bilingual English and Spanish abilities are a plus
• Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.

Pay and Benefits

• Full-time, W-2 employment.
• Base salary: $45,000 annually, plus uncapped commission. Target total annual compensation is approximately $120,000-$180,000 for employees who achieve applicable sales targets. Actual earnings vary based on individual performance and are not guaranteed.
• No cap on commissions or earning potential
• Established customer database with significant recoverable revenue
• Strong market presence and substantial existing demand
• Health insurance options available after 30 days
• Dental, vision, and disability coverage
• Company-paid 401(k) contribution after 90 days
• Additional discretionary retirement contributions
• Paid time off and sick time after 90 days
• Vacation benefits that increase with tenure
• Structured product, CRM, and sales-process training
• Long-term advancement opportunities

Why USA Roller Chain & Sprockets?

This is an unusual sales opportunity because the market access, customer history, and potential business already exist. You will not be asked to build a territory from nothing or chase completely cold prospects. USA Roller Chain needs someone with the drive to reopen conversations, recover valuable accounts, and ensure qualified opportunities receive the attention they deserve. This role offers the opportunity to develop existing customer relationships while earning performance-based commission in addition to a base salary.

USA Roller Chain & Sprockets is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.