Business Development Specialist

Brabazon; Romeoville (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Brabazon in Romeoville, IL seeks a Business Development Specialist who will make phone calls to solicit sales and service. You will use prepared scripts, collaborate with the BD Lead to refine messages, and adjust scripts to address customer needs.

The role includes CRM data capture and sourcing leads from multiple lists. You will also follow up on contacts via phone and email, quote small maintenance agreements, and participate in on-site technical training to learn products and services.

Qualifications

• Experience in business development or sales calls.
• Ability to adapt and modify scripts for prospects.
• Proficiency using CRM systems to log customer information.
• Willingness to participate in on-site technical training.
• Strong data gathering and note-taking from various sources.
• Follow-up via phone, email, and other channels.
• Ability to quote maintenance agreements promptly.

Responsibilities

• Use prepared scripts to persuade individuals to purchase a product or service.
• Collaborate with Business Development Lead to set goals and develop scripts.
• Modify scripts to address customer interests and concerns.
• Answer questions and provide information about products and services.
• Receive technical training, including on-site training.
• Gather and record customer information in CRM system.
• Compile telephone numbers and names of potential customers from various sources.
• Follow up on initial contacts via telephone, email and other correspondence.
• Quote small planned maintenance agreements for prospective customers.
• Perform other related duties as assigned.

Skills

Phone-based sales

Script development

CRM usage

Lead qualification

Customer service

On-site training

Data gathering

Follow-up communications

Team collaboration

Tools

CRM software

Job description

Position Summary:

The Business Development Specialist will make phone calls to solicit sales and service.

Essential Functions:

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Use prepared scripts to persuade individuals to purchase a particular product or service.
• Collaborate with Business Development Lead to establish goals and to develop scripts.
• Modifies scripts to better address the interests, needs, or concerns of customers.
• Answers questions from and provides information describing products and services to call recipients.
• Receive technical training Including on-site training to better learn products and services.
• Gathers and records customer information in CRM system.
• Compiles telephone numbers and names of potential customers from a variety of sources including telephone directories, leads from vendors, reply cards, and lists purchased from other organizations.
• Follows up on initial sales contacts via telephone, email, and other correspondence.
• Quote small planned maintenance agreements for prospective customers promptly after phone discussion.
• Performs other related duties as assigned.