Business Development Specialist

HungryPanda Ltd 熊猫外卖; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is expanding its merchant network in the New York area. The role focuses on identifying and recruiting restaurants and stores to join our platform, conducting in-person visits to pitch partnerships, and completing onboarding procedures.

You will maintain long-term merchant relationships, develop tailored platform strategies, and collaborate with Marketing, Operations, and Product teams to grow GMV and order volume.

Qualifications

• Fluent in Mandarin Chinese; English proficiency a plus.
• Familiar with food delivery industry, local retail, or internet platform ops.
• Strong interpersonal and negotiation skills; builds trust with business owners.

Responsibilities

• Identify and recruit potential merchants to join the platform, presenting offerings to drive onboarding and partnerships.
• Conduct frequent in-person visits to merchants to pitch cooperation, negotiate agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships with regular business support, visits, and addressing concerns.
• Work with onboarded merchants to develop platform strategies, optimize performance, and grow order volume and GMV.
• Propose and coordinate promotional campaigns with Marketing to increase merchant exposure and transactions.
• Continuously update merchant backend data and settings for smooth operations and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights for business decisions and product improvement.

Skills

Mandarin Chinese

English proficiency

Food delivery industry

Local retail

Platform operations

Negotiation

Field sales

Time management

Project coordination

Problem solving

Cross-functional collaboration

Job description

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV)
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement

Job Requirements

• Fluency inMandarin Chineseis required; proficiency in English is a plus
• Familiarity withthe food delivery industry,local retail, orinternet platform operationsis a strong advantage
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners
• Ability to work independently, manage field visits efficiently, and close deals under pressure
• Highly organized with solidtime management,project coordination, andproblem-solvingabilities
• A team player who can work cross-functionally with Marketing, Operations, and Product teams