Business Development, Sales Ops

Jobtailor; Houston (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Jobtailor seeks a seasoned leader to head the Americas Business Development and Sales Operations, driving BI, CRM governance, forecasting and analytics. You will steer regional growth, manage installed-base opportunities, and advance data-driven decision making across Sales and Service Ops.

The role demands a decade of leadership in business development and strong CRM, analytics and cross-functional collaboration skills. MBA preferred; experience in refining or petrochemical sectors is a plus.

Qualifications

• Bachelor's degree in Engineering, Business Admin, Marketing, Economics or related field.
• 10+ years in business development, sales ops, or related leadership roles.
• Experience in refining, petrochemical, chemical processing, LNG or gas processing industries.
• Strong understanding of CRM, forecasting, analytics, pipeline management, governance.
• MBA preferred

Responsibilities

• Lead Americas Business Development & Sales Operations org including BI, CRM governance, forecasting.
• Drive regional growth, new accounts, white-space opportunities and expansions.
• Develop understanding of installed-base opportunities across the Americas.
• Own CRM governance, opportunity management, data quality and forecasting processes.
• Coordinate pipeline reviews, backlog analysis and performance reporting.
• Develop commercial dashboards, KPIs and BI tools for decision making.
• Partner with Sales, APT and Service Ops to prioritize growth opportunities.

Skills

Business Development

Sales Operations

CRM Governance

Commercial Analytics

Market Analysis

Education

Bachelor's degree

MBA preferred

Tools

CRM Systems

Commercial Dashboards

Job description

• Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics
• Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets
• Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas
• Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes
• Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting
• Develop commercial dashboards, KPIs, and business intelligence tools to support decision making
• Support deployment of market-based pricing initiatives and commercial governance processes
• Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities
• Conduct market analysis, competitor assessments, and strategic business evaluations
• Lead, coach and develop business development, commercial analytics, and sales operations personnel

Requirements

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership
• Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance
• Excellent communication, leadership, and cross-functional collaboration skills
• MBA preferred

Core Competencies

Demonstrates expertise in business development and sales operations, with a strong focus on CRM governance, commercial analytics, and strategic market initiatives. Proven ability to lead teams, drive growth opportunities, and implement effective forecasting and pipeline management processes.

Highest-signal resume keywords

• Business Development
• Sales Operations
• CRM Governance
• Commercial Analytics
• Market Analysis

Hard Skills

• Business Intelligence
• Forecasting
• Pipeline Management
• Data Quality Standards
• KPI Development

Soft Skills

• Leadership
• Communication
• Cross-Functional Collaboration

Certifications & Qualifications

• Bachelor's Degree
• MBA Preferred

Industry Keywords

• Refining
• Petrochemical
• Chemical Processing
• LNG
• Gas Processing

Tools & Technologies

• CRM Systems
• Commercial Dashboards