Business Development & Sales Ops AME

sulzer; United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

PTO + holidays

401K match

Health plan (medical/dental/vision)

Job summary

Sulzer is seeking a highly experienced Business Excellence / Development Sr. Expert to drive strategic planning and operational improvements across the Americas.

The role involves leading the BD & Sales Operations organization, managing CRM governance, forecasting, and analytics to align with corporate goals and deliver measurable growth. You will mentor junior professionals, manage large-scale projects, and collaborate with cross-functional teams to identify opportunities, optimize processes,

Qualifications

• Requires a Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
• MBA preferred for the role.
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.

Responsibilities

• Lead the Americas Business Development & Sales Operations organization, including BI, CRM governance, sales process management, and forecasting.
• Drive regional initiatives focused on new account acquisition, white-space opportunities, and geographic expansion.
• Develop and maintain understanding of installed base opportunities across the Americas.
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
• Coordinate pipeline reviews, forecasting, backlog analysis, and commercial performance reporting.

Skills

CRM systems

Forecasting

Business analytics

Pipeline management

Commercial governance

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Business, Economics or related

MBA (preferred)

Tools

CRM governance

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary

The Business Excellence / Development Sr. Expert is responsible for driving strategic planning and operational improvement initiatives across the organization. This role applies deep subject matter expertise to identify growth opportunities, optimize business processes, and align operations with corporate goals. The position plays a key role in managing large-scale projects and mentoring junior professionals.

This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.

ESSENTIAL FUNCTIONS:

• Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics.
• Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets.
• Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas.
• Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles.
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
• Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting.
• Develop commercial dashboards, KPIs, and business intelligence tools to support decision making.
• Support deployment of market-based pricing initiatives and commercial governance processes.
• Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities.
• Conduct market analysis, competitor assessments, and strategic business evaluations.

SUPERVISIVE RESPONSIBILITIES:

• Lead, coach and develop business development, commercial analytics, and sales operations personnel.

QUALIFICATIONS:

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
• MBA preferred.
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.
• Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries.
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance.
• Excellent communication, leadership, and cross-functional collaboration skills.

What we offer you

What We Offer You

• PTO and 12 company-paid holidays
• 401K plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.