Business Development Representatives

CareerPaths NW; Fife (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employer-paid Medical, Dental, Vision

401(k) plan

Car allowance $700 monthly

Job summary

CareerPaths NW is seeking a driven Business Development Representative to grow HVAC and plumbing maintenance agreements within a defined territory.

You will identify prospects, present proposals, and negotiate contracts, aiming to generate substantial annual maintenance sales while maintaining strong client relationships and retention. A track record of hitting quotas and a keen customer focus are essential.

Qualifications

• Minimum of outside sales and customer service experience (2+ years).
• 2+ years of cold calling, warm calling and high-volume prospecting.
• Demonstrated history of meeting or exceeding sales quotas.
• 2+ years of experience with mechanical systems and/or HVAC field experience (preferred).
• A college or technical degree is preferred.
• Ability to meet physical requirements including sitting, standing, climbing ladders, and reaching spaces.

Responsibilities

• Identify, sell, and negotiate HVAC/Plumbing maintenance agreements within an assigned territory.
• Estimate, generate, and present sales proposals to clients.
• Assess energy and operational costs to show cost savings.
• Meet and exceed sales activity schedules.
• Maintain an active sales funnel and a client retention rate.

Skills

Communication

Self-motivated

Account management

Microsoft Office

Organization

Problem solving

Emotional intelligence

Education

College or technical degree preferred

Tools

Microsoft Word

Outlook

PowerPoint

Teams

Job description

Our client is a well-established provider of HVAC and plumbing services, committed to delivering exceptional maintenance solutions to clients across a defined geographical territory. They offer a comprehensive benefits package, including employer-paid Medical, Dental, and Vision insurance, a 401(k) plan, and a $700 monthly car allowance. As a Business Development Representative, you will play a pivotal role in driving revenue growth by selling HVAC and plumbing maintenance agreements. This is an exciting opportunity for a motivated sales professional to make a meaningful impact within a dynamic and growing organization.

Responsibilities

• Identify, sell, and negotiate HVAC/Plumbing service maintenance agreements within an assigned territory.
• Estimate, generate, and present effective sales proposals to new and existing clients.
• Assess clients' overall energy and operational costs, demonstrating how available services can reduce expenses.
• Meet and exceed sales activity schedules as set by a Sales Manager.
• Schedule and conduct customer service meetings to ensure ongoing client satisfaction.
• Negotiate contract renewal increases or changes on a monthly basis.
• Generate a minimum of $150,000 in annual preventative maintenance sales.
• Maintain an active sales funnel of at least $100,000.
• Maintain a schedule of five first appointments each week for new preventative maintenance sales.
• Propose a minimum of five new preventative maintenance agreements each month.
• Maintain a customer retention rate of at least 94%.
• Develop new clients through networking and seeking referrals from current clients.
• Resolve client complaints with fast, solution-oriented thinking.
• Build positive rapport with clients and colleagues to foster constructive and effective relationships.
• Participate in department meetings and submit required reports (e.g., expense reports, sales reports, activity logs, and business plans) in a timely manner.
• Uphold and actively contribute to core values of Reliability, Advocacy, Collaboration, Integrity, and Safety.
• Understand, accept, and support the organization's Mission Statement, Operating Guidelines, Operational Beliefs, and Customer Commitment.
• Perform additional tasks as assigned.

Required Skills

• Excellent interpersonal and persuasive communication skills (verbal and non-verbal).
• Self-motivated with the ability to work independently and stay driven.
• Ability to manage ongoing accounts while simultaneously capturing and closing new business.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
• Strong organizational and time management skills.
• Solution-oriented mindset with active listening capabilities.
• High emotional intelligence.

Qualifications

• Minimum of 2 years of outside sales and customer service experience.
• Minimum of 2 years of cold calling, warm calling, and high-volume prospecting experience.
• Demonstrated history of meeting or exceeding sales quotas.
• 2+ years of experience with mechanical systems and/or field experience in HVAC systems (preferred).
• A college or technical degree is preferred.
• Ability to see, hear (either naturally or with correction), and speak clearly.
• Ability to meet physical requirements including sitting, standing, gross and fine motor manipulation, climbing ladders, navigating attic and small access spaces, and heavy lifting.
• Comfortable navigating heights and unclean spaces.
• Ability to work extended hours when business needs demand.