BDC Service Representative - Business Development

Classic Chevrolet; United States; On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health and Dental coverage

401(k)

Paid vacation

Great working environment

Opportunity for advancement

Job summary

A leading Chevrolet dealership in the United States is seeking a BDC Service Representative to join their team. This position involves answering service calls, scheduling appointments, and following up with customers to ensure satisfaction. The ideal candidate will have strong customer service skills and be bilingual in English and Spanish. Starting pay is $16 per hour plus commission and bonuses, along with great benefits including health coverage and 401(k).

Qualifications

• At least one previous role based in strong customer service experience preferred.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.

Responsibilities

• Answer all incoming service calls.
• Schedule service appointments.
• Call customers for follow up's and appointment reminders.
• Gather data for outgoing calls.

Skills

Strong customer service experience

Team player attitude

Strong computer skills

Bilingual English / Spanish

Tools

CDK

Job description

BDC Service Representative - Business Development

Starting at $16 per hour plus commission and bonus! Great Benefits! Bilingual English / Spanish Required

Experience is a Plus!

Job Intro

Would you like to be a part of the Winning Team? Classic Chevrolet - Grapevine is currently looking for positive, motivated people to join the #1 ranked Chevrolet dealership in the United States. We have an immediate opening for a BDC Service Representative. The position of the Service BDC Representative contributes to the overall success of the dealership by working to assure customer satisfaction. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

Hours: Monday – Friday: 9:00am – 6:00pm

Job Description

• Answer all incoming service calls
• Schedule service appointments
• Starting at $16 per hour plus commission and bonus!
• Health and Dental coverage
• 401(k)
• Paid vacation
• Great working environment
• Opportunity for advancement

Responsibilities

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow up’s, appointment reminders, missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Gather data for outgoing calls.
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Requirements

• At least one previous role based in strong customer service experience preferred
• CDK experience is a plus!
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Please upload your resume. Completing the online assessment will grant you priority approval!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

Questions

Walk-in Applicants are Welcome!

Terms

About Us:Classic is the largest Chevy dealer in America and Classic Chevrolet – Grapevine strives to be your “hometown” dealer. We are proud of the folks we hire. We’re just a short drive from Frisco, Arlington, Fort Worth and Dallas. Our facility has an area of 65,000 square feet on our 22-acre lot. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.