Business Development Representative II, U4B Health

Uber; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Uber Health is seeking an inbound Sales Development Representative who thrives in a high-velocity, detail-oriented environment. This role focuses exclusively on inbound lead qualification, with a core emphasis on speed, precision, and value-based discovery.

You will rapidly qualify and route inbound leads, use Salesforce and internal data platforms to triage queues, own the discovery and qualification using the B.A.N.T. framework, and maintain clean pipeline hygiene.

Qualifications

• 1+ year of experience in a sales, customer success, or lead qualification role - preferably in a fast-paced, high-volume environment.
• Strong written and verbal communication skills, and close attention to detail
• Proficient in CRM tools (e.g., Salesforce) and comfortable navigating multiple channels with speed and precision

Responsibilities

• Rapidly qualify and route inbound leads from marketing, customer support, and direct inquiries.
• Consistently meet or exceed MQL & SLA targets by responding to leads with urgency and a focus on quality.
• Use Salesforce, internal data platforms, and AI tools to triage and prioritize lead queues.
• Own the discovery and qualification process using the B.A.N.T. framework to ensure a smooth handoff to closing teams.
• Maintain clean and up-to-date pipeline hygiene - no lead left behind.
• Identify patterns and share insights from inbound volume to help refine targeting and improve the funnel.
• Participate in light travel to health conferences and industry events to support lead generation and deepen market understanding.

Skills

Sales experience

Excellent communication

Detail-oriented

CRM tools proficiency

Tools

Salesforce

Internal data platforms

AI tools

Job description

About the Role

Uber Health is one of the fastest-growing segments within Uber for Business. We are looking for an Inbound Sales Development Representative who thrives in a high-velocity, detail-oriented environment. This role focuses exclusively on inbound lead qualification, with a core emphasis on speed, precision, and value-based discovery.

What You'll Do:

• Rapidly qualify and route inbound leads from marketing, customer support, and direct inquiries.
• Consistently meet or exceed MQL & SLA targets by responding to leads with urgency and a focus on quality.
• Use Salesforce, internal data platforms, and AI tools to triage and prioritize lead queues.
• Own the discovery and qualification process using the B.A.N.T. framework to ensure a smooth handoff to closing teams.
• Maintain clean and up-to-date pipeline hygiene - no lead left behind.
• Identify patterns and share insights from inbound volume to help refine targeting and improve the funnel.
• Participate in light travel to health conferences and industry events to support lead generation and deepen market understanding.

Basic Qualifications

• 1+ year of experience in a sales, customer success, or lead qualification role - preferably in a fast-paced, high-volume environment
• Strong written and verbal communication skills, and close attention to detail
• Proficient in CRM tools (e.g., Salesforce) and comfortable navigating multiple channels with speed and precision

Preferred Qualifications

• Experience managing and organizing inbound leads in Salesforce, with the ability to create reports and leverage internal tools for lead routing and prioritization
• Background in healthcare or experience speaking with healthcare providers, payers, or organizations is a strong plus
• Familiarity with usage-based or consumption-driven revenue models (e.g., rides completed or booked services)
• Proven track record of high performance - consistently top-ranked or known for exceeding expectations, with a clear explanation of how you achieved