Business Development Representative

Socket.dev; Winston-Salem (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending

LTD

STD

401(k) after one year

Flexible Schedule

Paid time off

Paid Holidays

Bonus Opportunities

Job summary

Modern Chevrolet of Winston-Salem is seeking a Client Care Specialist to join our BDC. This role handles internet leads, inbound calls, and customer retention, driving online sales growth.

You should be self-motivated with excellent communication, a flexible schedule (some Saturdays within a 5-day week), and a high school diploma. We offer competitive pay and benefits including medical, dental, vision, and more.

Qualifications

• No Automotive Experience Necessary.
• Flexible schedule and some Saturdays within a 5-day week.
• Self-motivated and performance driven.
• Must attend training.
• Excellent customer service and negotiation skills.
• Strong written and verbal communication skills.
• Highly organized with the ability to learn quickly.
• Strong computer and typing skills.
• Positive, can-do attitude.
• Professional and personable demeanor.
• Proven experience in sales.
• High School Diploma or GED required.
• Auto sales preferred but not required.

Responsibilities

• Handle Internet leads, inbound phone calls, and customer retention.
• Understand automobiles by studying characteristics, capabilities, and features.
• Communicate with prospective sales clients until they are ready to set an appointment.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with focus on long-term relationships.
• Manage internet inquiries through dealership website and other online channels.
• Follow through on customer leads and build relationships to close sales.
• Grow internet service business and expand current customer base.
• Handle minor customer complaints and misunderstandings.

Skills

Customer service

Negotiation

Communication

Organized

Typing skills

Positive attitude

Self-motivated

Professional demeanor

Sales experience

Education

High School Diploma or GED

Job description

Modern Chevrolet of Winston-Salem has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available.

Job Responsibilities:

• Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Assist customers with products and services sold at the dealership in order to present features and benefits to customers
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet sales business and expand current customer base.

Benefits Include:

• Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD
• 401-k eligibility after one year
• Flexible Schedule
• Paid time off
• Paid Holidays
• Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.
• and Monthly Bonus Opportunities

Qualifications

• No Automotive Experience Necessary
• Must have a flexible schedule and be able to work some Saturdays within a 5-day work week
• Must be self-motivated and performance driven
• Must be able to attend training
• Excellent customer service and negotiation skills
• Strong written and verbal communication skills
• Highly organized with the ability to learn quickly
• Strong computer and typing skills
• Positive, can-do attitude
• Professional and personable demeanor
• Proven experience in sales
• High School Diploma or GED required.
• Auto sales preferred but not required

Responsibilities

• This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
• Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet service business and expand current customer base.
• Handle minor customer complaints and misunderstandings.
• Must be available to work weekends, nights and holidays.