Business Development Representative

Convergys; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Retirement savings plan

Job summary

Concentrix is hiring a Business Development Representative for a remote US role. You will drive pipeline by identifying and engaging new prospects using cold calls, emails, and social channels while collaborating with Sales and Marketing to create interest in our solutions.

The ideal candidate has 2–4+ years in a BDR/SDR role, a proven track record of meeting quotas, and experience in fast-paced SaaS environments.

Qualifications

• 2–4+ years in a BDR/SDR role with proven outbound prospecting success.
• Track record of meeting or exceeding quotas for pipeline generation.
• Experience in fast-paced SaaS or tech environments.
• Exposure to full sales cycle or working with Account Managers on closing deals.
• Familiarity with targeting mid-market or enterprise accounts.
• Familiarity with targeting current client accounts for upsell/cross-sell opportunities.
• Hands-on experience with CRM systems (Salesforce, Dialer, Einstein, Highspot, LinkedIn Sales Nav, ZoomInfo).
• Familiarity with sales engagement platforms and analytics tools.
• Excellent verbal and written communication skills.
• Proficiency in cold calling, email outreach, and social selling.

Responsibilities

• Use prospecting strategies to lead initial outreach to prospects in various C-level positions.
• Build rapport with prospects while creating interest in Concentrix services.
• Collaborate with Sales, Management and Marketing to bring forward sales play approaches.
• Identify the needs and challenges of prospective customers.
• Be accountable to goals of qualified meetings, opportunities and revenue.
• Learn industry signals and incorporate business trends in outreach.
• Experiment with new prospecting strategies to hit targets.

Skills

Outbound prospecting

Quota attainment

SaaS experience

CRM systems

Sales engagement tools

Cold calling

Verbal communication

Written communication

Tools

Salesforce

Dialer

Einstein

Highspot

LinkedIn Sales Navigator

ZoomInfo

Job description

## Business Development RepresentativeApply: USA Work at Home: Full time: Posted Today: End Date: September 26, 2026 (14 days left to apply): R1759829Job Title:Business Development RepresentativeJob DescriptionWe’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.The Business Development Representative (BDR) plays a critical role in supporting our Sales Teams and Account Managers by opening doors to new opportunities. BDRs help drive growth by identifying and engaging potential new clients, as well as uncovering cross-sell and upsell opportunities within our existing customer base. This position works closely with Sales and Marketing to create interest in our products and services, ensuring a strong pipeline that enables our teams to deliver exceptional value to clients. Business Development creates the great first impression to potential customers who are committed to enhancing a better customer experience for their own brand. You will proactively identify, contact, and cultivate new business opportunities using a combination of cold calling, emailing, and social channels to leverage meetings where you uncover customer experience opportunities.**What you'll do in this role**:* Use prospecting strategies to lead initial outreach to prospects in various C-level positions* Be able to quickly build report with prospects while creating interest in Concentrix services.* Proactive collaboration with Sales, Management and Marketing bringing forward sales play approaches.* Identify the needs and challenges of a prospective customer* Accountable to goals of qualified meetings, opportunities and revenue* Learn industry and funding signals and incorporate business trends in your prospect outreach* Willingness to be creative and try new prospecting strategies to achieve your goals**What you'll bring:*** 2–4+ years in a BDR/SDR role with proven success in outbound prospecting.* Demonstrated track record of meeting or exceeding quotas for pipeline generation and closed deals* Experience working in fast-paced SaaS or tech environments* Exposure to full sales cycle or collaboration with Account Managers / Sellers on closing deals* Familiarity with targeting mid-market or enterprise accounts* Familiarity with targeting current client accounts for upsell / cross sell opportunities* Hands-on experience with CRM systems (Salesforce, Dialer, Einstein, Highspot, LinkedIn Sales Nav, ZoomInfo).* Familiarity with sales engagement platforms and analytics tools.* Excellent verbal and written communication skills.* Proficiency in cold calling, email outreach, and social selling.**What's in it for you**We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.In this role, we offer benefits that help support your unique lifestyle:The base salary range for this position is USD $50k - $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.The deadline to apply for this position is September 25, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.**Power the best version of you!**At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”**#LI-remote****#Concentrix**Location:USA, TN, Work-at-HomeLanguage Requirements:Time Type:Full time**Physical and Mental Requirements:**The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.**Equal Employment Opportunity:**Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites:· English · Spanish**Accommodation:**Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence:**As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization:**In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.