Business Development Representative

Servpro Industries, Inc.; Charlotte (NC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Employee discounts

Free food & snacks

401(k) matching

Paid time off

Job summary

Servpro Industries, Inc. is seeking a Business Development Manager in Charlotte, NC, to drive new business opportunities within residential and commercial roofing markets. This role will entail prospecting, client management, and strategic analysis to develop sales strategies.

The ideal candidate has proven B2B or construction sales experience with strong communication skills. Compensation ranges between $65,000 to $80,000 per year, along with an attractive benefits package.

Qualifications

• Proven experience in B2B or construction-related sales, preferably in roofing.
• Strong understanding of roofing systems and construction industry is a plus.
• Excellent interpersonal skills to build client relationships.

Responsibilities

• Identify and secure new residential and commercial opportunities.
• Maintain relationships with key stakeholders in the roofing business.
• Analyze market trends to identify new business opportunities.

Skills

B2B or construction-related sales experience

Communication skills

Negotiation skills

Self-motivated

CRM tools proficiency (Salesforce)

Tools

Salesforce

Microsoft Office Suite

Job description

Benefits

• Bonus based on performance
• Company car
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Competitive salary
• Training & development

The New Business Development Manager is responsible for identifying, pursuing, and securing new residential and commercial opportunities. This role focuses on expanding market share by generating qualified leads, building long-term client relationships, and developing strategic partnerships with property managers, insurance agents, real estate professionals, and commercial decision-makers.

Key Responsibilities

Business Development & Sales

• Prospect, qualify, and generate new business leads through cold calling, networking, canvassing, and attending industry events.
• Develop and maintain a strong pipeline of opportunities in residential, multi-family, commercial, and industrial roofing.
• Conduct client presentations and roof evaluations with support from the estimating or technical team.
• Secure new contracts and ensure a seamless transition to production teams.

Client Relationship Management

• Establish and maintain trusted relationships with key stakeholders including property owners, facility managers, general contractors, adjusters, and insurers.
• Follow up on completed jobs to encourage referrals and repeat business.
• Serve as the point of contact for clients during the sales process and ensure client satisfaction.

Market Research & Strategy

• Analyze market trends, competitor activity, and customer feedback to identify new business opportunities.
• Collaborate with marketing to develop campaigns and sales materials tailored to target markets.
• Help define strategic targets (industries, locations, customer segments) and create a monthly action plan.

Reporting & Performance

• Maintain accurate records of all sales and prospecting activities within the CRM system.
• Provide weekly reports and forecasts to leadership.
• Meet or exceed monthly and quarterly sales goals.

Qualifications

• Proven experience in B2B or construction-related sales (roofing experience preferred)
• Strong understanding of roofing systems, insurance restoration process, or construction industry a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, results-driven, and goal-oriented.
• Ability to work independently and manage time effectively.
• Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.

Compensation: $65,000 - $80,000 per year

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.