Business Development Representative

ServiceMax Maintenance; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great benefits package

401k match

Job summary

ServiceMax Maintenance seeks a motivated New Business Developer to grow our conveyor maintenance services portfolio in the Baltimore area. You will identify, prospect, and close new commercial clients within distribution, logistics, and warehouse sectors, building long-term relationships and ensuring a smooth onboarding.

The role requires proactive outreach, strong communication, and the ability to travel as needed to client sites.

Qualifications

• 5+ years of sales experience in B2B, distribution, or logistics.
• Proven ability to identify opportunities and close deals.
• Strong presentation and negotiation skills, with customer focus.

Responsibilities

• Identify and pursue new commercial opportunities.
• Prospect via cold calling, in-person visits, networking, and referrals.
• Lead site walks, needs assessments, and tailored service proposals.
• Negotiate contracts and close new business.
• Manage onboarding and transition to operations for new clients.
• Maintain clean records of sales activities in CRM.

Skills

B2B sales

Negotiation

Prospecting

Communication

CRM use

Tools

CRM tools

Job description

We are seeking a motivated and results-driven New Business Developer to grow our conveyor maintenance services portfolio. This role focuses on identifying, prospecting, and closing new commercial clients with a focus on the distribution, logistics and warehouse verticals. The ideal candidate is proactive, comfortable with cold outreach, and skilled at building long-term business relationships.

Key Responsibilities

Business Development & Sales

• Identify and pursue new commercial opportunities
• Prospect through cold calling, door-to-door visits, networking, and referrals
• Schedule and conduct site walk-throughs and needs assessments
• Prepare and present customized service proposals and bids
• Negotiate contracts and close new business

Client Relationship Management

• Serve as the primary point of contact during onboarding of new clients
• Lead the post-contract transition to operations, ensuring continuity and a seamless customer experience
• Maintain accurate records of sales activity in CRM or tracking system
• Build long-term relationships to support renewals and upsell opportunities

Market & Lead Generation

• Research target markets and industries
• Identify decision-makers (property managers, facility managers, business owners)
• Attend networking events and industry meetings as needed
• Collaborate with marketing and operations teams to support growth initiatives

Qualifications

Required

• Proven experience in B2B sales, business development, or account acquisition
• Strong communication, negotiation, and presentation skills
• Self-motivated with the ability to work independently
• Comfortable with cold calling and face-to-face prospecting
• Valid driver’s license and reliable transportation
• Overnight Travel requirements of approximately 50%+
• 5 plus years of sales experience in material handling equipment, manufacturing, distribution, or logistics.

Preferred

• Experience selling preventative maintenance services
• Knowledge of distribution centers, 3PL’s and service contracts
• Familiarity with CRM tools
• Local market knowledge
• Hunter mentality with strong closing skills
• Excellent time management and organization
• Professional appearance and demeanor
• Ability to understand client needs and propose solutions
• Results-driven and goal-oriented
• Base salary + commission + bonus
• Great benefits package: Medical/Dental/Vision
• 401k Match of 117% up to 6% of employee contribution