Business Development Phone Representative

Wright Hyundai; Wexford (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid time off

401K

Best pay

Job summary

Wright Automotive is seeking a motivated individual to manage our Call Center/Business Development Center, with no prior automotive experience required. This full-time role offers growth, health insurance with dental and vision, paid time off, 401K, and competitive pay.

You will develop outbound campaigns, forecast sales and service, manage internet leads and calls, train the team, and work with managers to set appointments.

Qualifications

• Strong communication, organization, time management, computer and basic math skills.
• Previous call center experience a plus.
• Team player with positive energy and an eagerness to improve.
• Competitive and self-motivated attitude that thrives on goals.
• Previous sales experience.
• Previous management experience preferred.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Develop and execute outbound internet and phone campaigns.
• Maintain daily, weekly, and monthly sales and service forecasts.
• Manage and track internet leads and inbound sales calls.
• Ensure all leads are followed up with in a timely manner.
• Manage day-to-day business of the business development center.
• Collect and analyze business metrics.
• Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals.
• Work closely with executive and department managers to develop appointment setting strategies.
• Answer customer inquiries and calls when necessary.

Skills

Communication

Organization

Time management

Customer service

Sales experience

Tools

CRM software

Job description

No previous Automotive experience? No problem. Do you have Call Center or Business Development experience with the ability to learn new information quickly? How about a self-starter mentality? We are currently seeking a motivated individual to manage our Call Center/Business Development Center.

Ethics, excellence, teamwork, commitment and knowledge are all the values of Wright Automotive. We care about our employees and offer a vibrant work environment full of growth and longevity.

*Salary is dependent on experience

Why Should You Apply?

• Wright Automotive is a family owned and has been in business for over 90 years
• Full time position with a growing company
• Excellent health insurance plan with dental and vision
• Paid time off
• Best in Class Pay
• 401K available

Responsibilities

• Develop and execute outbound internet and phone campaigns
• Maintain daily, weekly, and monthly sales and service forecasts
• Manage and track internet leads and inbound sales calls
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the business development center
• Collect and analyze business metrics
• Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals
• Work closely with executive and department managers to develop appointment setting strategies
• Answer customer inquiries and calls when necessary

Requirements

• Strong communication, organization, time management, computer and basic math skills
• Previous call center experience a plus
• Team player with positive energy and an eagerness to improve
• Competitive and self-motivated attitude that thrives on goals
• Previous sales experience
• Previous management experience preferred
• Willing to submit to a pre-employment background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.