Business Development Manager, Services

ABB Inc.; Kansas City (KS); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Business Development Manager to lead service sales initiatives in the southern region. This remote role offers the opportunity to engage with diverse customer segments and implement strategic plans to enhance ABB's electrification services. You will play a critical role in building relationships, promoting innovative solutions, and driving sales growth. Join a team that values diversity and empowers you to make a meaningful impact in the electrical services sector. If you're passionate about sales and customer engagement, this is the perfect opportunity to advance your career.

Qualifications

• Bachelor's Degree in Electrical, Industrial, or Mechanical Engineering preferred.
• 5+ years of sales or marketing experience required.

Responsibilities

• Develop customer plans to meet sales and margin goals.
• Grow ABB EL Services portfolio through strategic customer engagement.

Skills

Sales Leadership

Customer Relationship Management

Electrical Power Studies

Market Development

Salesforce.com (SFDC)

Education

Bachelor's Degree in Engineering

High School Diploma/GED with relevant experience

Tools

Salesforce.com

Job description

Business Development Manager, Services

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting To

Service Sales Manager

Your Role and Responsibilities

The Service Sales Business Development Manager develops tactical and strategic customer plans to meet financial orders, sales, and margin goals. Responsibilities include growing the ABB EL Services portfolio—covering service engineering solutions, hardware solutions, aftermarket parts, and ABB Ability Digital Solutions. The role involves identifying, developing, and closing orders while supporting both short-term and long-term business goals. Market access will be through direct end customer engagement, the ABB EL Rep Network, ABB's C&I, OEM, and Utility Sales Channels, Distribution Customers, and Direct End-Users.

You will play a key role in implementing the service sales strategy, focusing on penetrating the installed base and promoting upgrades, retrofits, and value-added solutions.

This is a remote role (#Li-Remote), primarily covering MO, KS, and AR, with preferred locations in Kansas City, St. Louis, or Mid-Missouri. You will contribute to the Electrification Services division in the southern region.

Main accountabilities include:

1. Providing sales leadership in the assigned geography through strategies leveraging local operational service solutions, ABB Reps, and OEM/Distribution channels.
2. Maintaining and growing service volume at traditional ABB EL Services accounts, with accurate, up-to-date records in Salesforce.com (SFDC).
3. Establishing strong relationships with ABB Reps and implementing account planning to promote service solutions.
4. Collaborating with ABB's C&I, OEM, and Utility sales teams to leverage existing relationships and promote the ABB EL Services portfolio.

Qualifications

• Bachelor's Degree from an accredited university or college (or a High School Diploma/GED with a minimum of 10 years of relevant experience). Preferred fields: Electrical, Industrial, or Mechanical Engineering.
• Minimum 5 years of experience in sales or marketing.
• Knowledge of electrical power studies, switchgear, circuit breakers, and protective relaying, with familiarity in industrial, commercial, and utility markets.
• Proven success in developing new customer volume/trade areas.
• Industry experience in Marine, Utilities, Manufacturing, Material Handling, Pharmaceutical, Water/Waste Water, Metals, Mining, Pulp and Paper, or Chemical and Petrochemical sectors is preferred.
• Deep understanding of industrial and utility applications for services, repairs, and products is advantageous.
• Candidates must have valid work authorization for the US.

More About Us

ABB's Service Division partners with customers to improve the availability, reliability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services to enhance performance, extend equipment lifetime, and improve operational efficiency. We focus on resource optimization, maximizing resource use, and recycling at the end of product life.

We value diversity and encourage applications from all backgrounds. Visit www.abb.com to learn more about our solutions worldwide. #MyABBStory

We look forward to your application. For more information about ABB, visit www.abb.com.

Equal Opportunity Statement

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. We promote diversity in the workplace. All qualified applicants will receive consideration regardless of race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or veteran status.

For your rights as an applicant, see:

• EEOC Rights
• DOL Pay Transparency

Applicants may review the Affirmative Action Plan at ABB facilities by contacting HR at 1-888-694-7762. Reasonable accommodations are available for applicants with disabilities by contacting the same number or email [e-mail]. Resumes and applications are not accepted via these channels.