Business Development Manager Restoration Services

SERVPRO of Vacaville / Dixon; Lake Forest (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Job summary

SERVPRO of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation in South Orange County. This is a hands‑on, field‑based role for a self‑directed professional with restoration industry experience.

You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue.

Qualifications

• At least three years of business development or outside sales experience in restoration or related services.
• Proven success generating referrals, developing accounts, and meeting sales goals.
• Strong understanding of restoration services and needs of referral partners.
• Ability to prospect, cold call, present, and close opportunities.

Responsibilities

• Develop and execute a territory plan to grow referral sources and revenue.
• Build relationships with property managers, insurance professionals, facility managers, contractors, and business owners.
• Prospect consistently via in-person visits, calls, meetings, and follow-up.
• Identify new opportunities, present SERVPRO services, and request referrals.
• Represent the company at associations and networking events; continue education opportunities.
• Maintain CRM pipeline with contacts, activity, opportunities, and next steps.
• Provide updates on account development and territory revenue to leadership.
• Collaborate with operations to ensure smooth handoff from referral to service delivery.
• Ensure materials follow SERVPRO brand standards.

Skills

Business development

Outside sales

Prospecting

CRM software

Microsoft Office

Account management

Education

Bachelor’s degree in business/related field

Tools

CRM software

Microsoft Office

Job description

SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County. This is a hands‑on, field‑based role for a self‑directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue. This position manages a territory and business development activities; it does not currently include direct reports.

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Key Responsibilities

• Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
• Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
• Conduct consistent prospecting through in-person visits, phone calls, meetings, and targeted follow‑up.
• Identify new business opportunities, present SERVPRO® services, and ask for referrals.
• Represent the company at professional associations, networking events, lunch‑and‑learns, and continuing education opportunities.
• Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
• Provide ownership and management with regular updates on account development, referral activity, and territory revenue.
• Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
• Ensure presentations and business development materials follow SERVPRO® brand standards.

Required Qualifications

• At least three years of business development or outside sales experience with SERVPRO® or another restoration company.
• Demonstrated success generating referrals, developing accounts, and meeting sales goals.
• Strong understanding of restoration services and the needs of insurance and property management referral partners.
• Confidence with prospecting, cold calling, presentations, and asking for business.
• Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
• Strong communication, organization, and reporting skills.
• Proficiency with CRM software, Microsoft Office, and sales reporting tools.
• Ability to travel regularly throughout South Orange County for meetings, site visits, and events.

Preferred Qualifications

• Established professional relationships within the South Orange County market.
• Experience developing commercial accounts.
• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.

Compensation & Career Development

• Base salary plus performance-based incentives.
• Professional development and training.
• Career advancement opportunities.
• Supportive ownership and collaboration with an established operations team.

Why Join Us?

You’ll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

Each SERVPRO® Franchise is Independently Owned and Operated. All employees are hired by and employed solely by the independently owned SERVPRO® franchise.

Compensation: $95,000.00 - $105,000.00 per year

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.