Business Development Manager Restoration Services

SERVPRO of South Orange County - 12342; Lake Forest (CA); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

401(k)

Bonus performance

Company car

Company parties

Competitive salary

Free uniforms

Advancement opportunities

Training & development

Job summary

SERVPRO of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County.

This is a hands-on, field-based role for a self-directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue.

Qualifications

• Minimum 3 years in business development or outside sales in restoration.
• Proven success generating referrals and growing accounts.
• Strong understanding of restoration services for insurance and property management partners.
• Confident with prospecting, cold calling, presentations, and asking for business.
• Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
• Strong communication, organization, and reporting skills.
• Proficient with CRM software, Microsoft Office, and sales reporting tools.
• Willingness to travel regularly across South Orange County.

Responsibilities

• Develop and execute territory plan to grow referral sources and revenue.
• Build relationships with property managers, insurers, facility managers, plumbers, contractors, and business owners.
• Prospect consistently via in-person visits, calls, meetings, and follow-ups.
• Identify new business opportunities, present SERVPRO services, and seek referrals.
• Represent the company at associations, networking events, and educational opportunities.
• Maintain an accurate CRM pipeline with contacts, activity, opportunities, and next steps.
• Provide updates to leadership on account development and territory revenue.
• Collaborate with operations to ensure smooth handoff from referral to service delivery.
• Ensure presentations and materials follow SERVPRO brand standards.

Skills

Business development

Outside sales

Referral generation

Territory management

Prospecting

Cold calling

Presentations

Communication

CRM software

Microsoft Office

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

SERVPRO® of South Orange County

SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County.

This is a hands-on, field-based role for a self-directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue. This position manages a territory and business development activities; it does not currently include direct reports.

Key Responsibilities

• Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
• Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
• Conduct consistent prospecting through in-person visits, phone calls, meetings, and targeted follow-up.
• Identify new business opportunities, present SERVPRO® services, and ask for referrals.
• Represent the company at professional associations, networking events, lunch-and-learns, and continuing education opportunities.
• Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
• Provide ownership and management with regular updates on account development, referral activity, and territory revenue.
• Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
• Ensure presentations and business development materials follow SERVPRO® brand standards.

Required Qualifications

• At least three years of business development or outside sales experience with SERVPRO® or another restoration company.
• Demonstrated success generating referrals, developing accounts, and meeting sales goals.
• Strong understanding of restoration services and the needs of insurance and property management referral partners.
• Confidence with prospecting, cold calling, presentations, and asking for business.
• Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
• Strong communication, organization, and reporting skills.
• Proficiency with CRM software, Microsoft Office, and sales reporting tools.
• Ability to travel regularly throughout South Orange County for meetings, site visits, and events.

Preferred Qualifications

• Established professional relationships within the South Orange County market.
• Experience developing commercial accounts.
• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.

Compensation & Career Development

• Base salary plus performance-based incentives.
• Professional development and training.
• Career advancement opportunities.
• Supportive ownership and collaboration with an established operations team.

Why Join Us?

You’ll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs.

Each SERVPRO® Franchise is Independently Owned and Operated. All employees are hired by and employed solely by the independently owned SERVPRO® franchise.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.