Business Development Manager Restoration Services

ServiceMaster Clean of Fraser Valley; Lake Forest (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Job summary

SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development and revenue growth across South Orange County. This hands-on, field-based role involves identifying prospects, building relationships, and generating qualified referrals while managing the territory.

You’ll collaborate with operations to ensure smooth handoffs from referral to service delivery and represent the company at professional associations and events.

Qualifications

• Three+ years of business development or outside sales experience.
• Proven success generating referrals and meeting sales goals.
• Strong understanding of restoration services and referral partner needs.
• Confidence with prospecting, cold calling, presentations, and asking for business.
• Ability to travel regularly throughout South Orange County and manage a territory.
• Strong communication, organization, and reporting skills.
• Proficiency with CRM software and sales reporting tools.

Responsibilities

• Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
• Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
• Conduct consistent prospecting through in‑person visits, phone calls, meetings, and targeted follow‑up.
• Identify new business opportunities, present SERVPRO® services, and ask for referrals.
• Represent the company at professional associations, networking events, lunch‑and‑learns, and continuing education opportunities.
• Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
• Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
• Ensure presentations and business development materials follow SERVPRO® brand standards.

Skills

Outside sales

Referral development

Territory management

Prospecting

CRM software

Communication

Education

Bachelor's degree in business, marketing, or related field

Tools

CRM software

Microsoft Office

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

SERVPRO® of South Orange County

SERVPRO® of South Orange County is seeking an experienced Business Development Manager to lead referral development, territory growth, and new business generation throughout South Orange County.

This is a hands‑on, field‑based role for a self‑directed professional with restoration industry experience. You will personally manage business development for the location, from identifying prospects and building relationships to generating qualified referrals and growing revenue. This position manages a territory and business development activities; it does not currently include direct reports.

Key Responsibilities

• Develop and execute a territory plan to grow referral sources, strengthen existing accounts, and achieve revenue goals.
• Build relationships with property managers, insurance professionals, facility managers, plumbers, contractors, and business owners.
• Conduct consistent prospecting through in‑person visits, phone calls, meetings, and targeted follow‑up.
• Identify new business opportunities, present SERVPRO® services, and ask for referrals.
• Represent the company at professional associations, networking events, lunch‑and‑learns, and continuing education opportunities.
• Maintain an accurate CRM pipeline, including contacts, activity, opportunities, and next steps.
• Provide ownership and management with regular updates on account development, referral activity, and territory revenue.
• Collaborate with operations to communicate customer needs and support a smooth handoff from referral to service delivery.
• Ensure presentations and business development materials follow SERVPRO® brand standards.

Required Qualifications

• At least three years of business development or outside sales experience with SERVPRO® or another restoration company.
• Demonstrated success generating referrals, developing accounts, and meeting sales goals.
• Strong understanding of restoration services and the needs of insurance and property management referral partners.
• Confidence with prospecting, cold calling, presentations, and asking for business.
• Ability to independently plan daily activity, manage a territory, and follow through on opportunities.
• Strong communication, organization, and reporting skills.
• Proficiency with CRM software, Microsoft Office, and sales reporting tools.
• Ability to travel regularly throughout South Orange County for meetings, site visits, and events.

Preferred Qualifications

• Established professional relationships within the South Orange County market.
• Experience developing commercial accounts.
• Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.

Compensation & Career Development

• Base salary plus performance‑based incentives.
• Professional development and training.
• Career advancement opportunities.
• Supportive ownership and collaboration with an established operations team.

Why Join Us?

You’ll have the opportunity to shape business development for our location and make a direct impact on growth. Your work will connect homeowners, businesses, and referral partners with restoration services when property damage occurs.

Each SERVPRO® Franchise is Independently Owned and Operated. All employees are hired by and employed solely by the independently owned SERVPRO® franchise.