Business Development Manager, Payments & Partnerships

The Clearing House; Charlotte (NC); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k plan with company contribution

Company match

Tuition reimbursement

Job summary

The Clearing House is seeking a Business Development Manager to scale coverage for service providers, fintechs, and non-bank inquiries from Charlotte. You will own the coverage model, manage inquiries, build outreach programs, and coordinate with Marketing and Product to execute campaigns.

Ideal candidates have 5+ years in financial services and business development, strong CRM experience, and proficiency with APIs and ISO 20022 concepts.

Qualifications

• 5+ years of experience in financial services and payments.
• 5+ years of experience in business development, customer success, growth operations, product marketing, or market-facing program execution.
• Knowledge of the U.S. payments ecosystem including banks, credit unions, service providers, fintechs, processors and financial institution tech partners.
• Ability to translate business priorities into targeted client activity and actionable recommendations.
• Familiarity with APIs, ISO 20022 concepts, payment network connectivity, fintech platforms, payment hubs, cloud tools.

Responsibilities

• Manage new inquiries from service providers, fintechs and ecosystem participants.
• Maintain the scaled coverage model for bank and credit union service providers.
• Track accounts for proactive touchpoints, follow-ups, reactivation, and monitoring.
• Build and maintain service provider outreach programs and target lists.
• Coordinate follow-ups with clear owners and next steps.
• Partner with Marketing and Product on education and campaign execution.
• Track competitor activity, market data, and client feedback.

Skills

Financial services experience

Business development

CRM usage

AI/digital productivity tools

Presentation skills

Technical literacy

Education

Bachelor's degree in Business/Finance/Technology/Marketing

Tools

APIs

ISO 20022 concepts

CRM platforms

Job description

The Clearing House is seeking a Business Development Manager to scale coverage for service providers, fintechs, and non-bank inquiries from Charlotte. You will own the coverage model, manage inquiries, build outreach programs, and coordinate with Marketing and Product to execute campaigns.

Ideal candidates have 5+ years in financial services and business development, strong CRM experience, and proficiency with APIs and ISO 20022 concepts.