Business Development Manager - Payments Platforms

Integrity Consulting, NC; Charlotte (NC); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Integrity Consulting, NC is seeking a Business Development Manager to support the team in managing service providers, fintechs, and new inquiries regarding B2B payments platforms.

The role relies on deep knowledge of the US payments landscape and strong CRM and writing skills to develop client-facing materials and capture growth opportunities. A background in payments services and fintech collaboration is highly valued.

Qualifications

• 5+ years of experience in business development, customer success, growth operations, product marketing, or market-facing program execution.
• Must have 5+ years of experience in payments services.
• Knowledge of the U.S. payments environment, including banks, credit unions, service providers, fintechs, processors, corporates and financial institution technology partners.
• Technology proficiency, including familiarity with APIs, ISO 20022 concepts, payment network connectivity, fintech platforms, payment hubs, or similar payment technology environments.
• Strong writing, presentation, research and project execution skills, with ability to create clear client-facing and internal materials.
• Experience using CRM software to manage partner activity and account plans.
• Bachelor's degree in Business, Finance, Technology, Marketing, Communications, or related field.
• Comfort using approved AI and digital productivity tools.
• Familiarity with real-time funds transfer, service provider onboarding processes and readiness, and corporate payment needs.
• Experience collaborating with Product, Marketing or Commercialization teams.
• Experience supporting industry events, webinars, or other partner engagement programs.
• Familiarity with competitor analysis, market research and customer feedback programs.

Skills

Business development

Customer success

Growth operations

Product marketing

Program execution

Payments services

US payments knowledge

APIs

ISO 20022

CRM

AI tools

Education

Bachelor's degree in Business/Finance/Technology/Marketing/Communications

Tools

Fintech platforms

Payment hubs

Job description

Seeking aBusiness Development Manager who will support the team in managing service providers, fintechs, and new inquiries regarding B2B payments platforms.

REQUIRED ATTRIBUTES:

• 5+ years of experience in business development, customer success, growth operations, product marketing, or market-facing program execution.
• MUST have 5+ years of experience in payments services.
• Knowledge of the U.S. payments environment, including banks, credit unions, service providers, fintechs, processors, corporates and financial institution technology partners.
• Technology proficiency, including familiarity with APIs, ISO 20022 concepts, payment network connectivity, fintech platforms, payment hubs, or similar payment technology environments.
• Strong writing, presentation, research and project execution skills, with ability to create clear client-facing and internal materials.
• Experience using CRM software to manage partner activity and account plans.
• Bachelor's degree in Business, Finance, Technology, Marketing, Communications, or related field.
• Comfort using approved AI and digital productivity tools.

NICE TO HAVE:

• Familiarity with real-time funds transfer, service provider onboarding processes and readiness, and corporate payment needs.
• Experience collaborating with Product, Marketing or Commercialization teams.
• Experience supporting industry events, webinars, or other partner engagement programs.
• Familiarity with competitor analysis, market research and customer feedback programs.