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A leading coffee company is seeking a Business Development Manager for their Office Coffee Services segment. This remote role will focus on driving strategic initiatives across the West territory, requiring strong relationship-building skills and a background in business development and marketing. The ideal candidate has proven experience in the consumer packaged goods sector and is adept at managing major customer accounts.
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Department: Business Development and New Channels
Location:
US, US
Job ID:
From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.
Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.
At Lavazza North America, The Business Development Manager- OCS position supports Lavazza North America’s Away from Home Channel, with a specific focus on Office Coffee Services (OCS). This individual will be responsible for all development of trade within the West territory of the United States, providing strategic and operational leadership to deliver the short- and long-term objectives, as well as supporting the 3–5-year business plan.
Location: Remote
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Lead the development of the Lavazza North America segment annual business plan through robust knowledge of the industry and assigned channel, maximizing business opportunities, driving profitable growth, and managing company objectives.
Build and establish strong relationships with senior industry leaders to drive credibility and connection to effectively influence key decision makers and customers.
Build customer-centric relationships with distributors and end customer partners at all levels.
Cooperate with the Lead Generation department to nurture leads and develop new business from prospects generated.
Develop and present annual top-to-top customer/distributor business reviews, providing fact-based leadership and insights relative to customer and category performance.
Drive access to potential new customers and gain new distribution channels through effective utilization of the team’s knowledge and in-depth understanding of the geography and key relationships.
Manage and enhance our segment sales strategy, sales capabilities, people development, and go-to-market plans.
Demonstrate an understanding of the capabilities and needs of distributor partners and ensure our strategic plans are aligned to their overall business objectives.
Collaborate with cross-functional teams, such as National Accounts, to deliver both channel and department sales growth.
Manage National Account local branches maximizing business opportunities, drive profitable growth, grow market shares, and manage company objectives.
Bachelor’s degree preferably in Business Management, Marketing, or related field.
4+ or more years of distributor experience in broker management.
4+ or more years of experience in the selling of CPG products, Office Coffee preferred.
2+ or more years of experience in marketing, analytics, and/or research.
Presentation effectiveness – ability to define business opportunities, gather appropriate data to support, organize information, create presentations, and deliver to effectively influence key decision makers.
Strong Planning skills – ability to organize and prioritize multiple projects and activities.
Cross Functional Effectiveness – Understand cross functional implication of actions, coordinate major activities and initiatives, communicating issues and impacts.
Strong computer skills in Microsoft Office products: Excel, PowerPoint, Word, and Outlook.
Ability to travel as needed up to 75% of the time.
Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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