Business Development Manager - Maintenance & SLA

TCS Consulting; United States; À distance; USD 60 000 - 73 000; Plein temps

Avantages offerts par ce poste

Performance-related bonus or комисsion

Benefits package

National autonomous role

Opportunity to build a new service div

Long-term progression as the service利

Résumé du poste

TCS Consulting is seeking a Business Development Manager to establish and grow a new Maintenance & SLA division. You will shape service offerings, secure pilot customers and build a scalable recurring-revenue model across automation and material handling environments.

The role is remote with national travel after the first six months, offering £45,000–£55,000 basic salary with OTE up to £90,000. A strong commercial focus and stakeholder management are essential.

Qualifications

• Proven business development or commercial experience within technical service contracts.
• Understanding of maintenance, field service, breakdown response or SLA models.
• Ability to develop service scopes, commercial models and delivery processes.
• Knowledge of technician deployment, response coverage and subcontractor or OEM interfaces.
• Strong credibility with engineering, operations, procurement and senior stakeholders.
• Commercially practical with strong organisation and process-building skills.
• Experience developing recurring-revenue contracts would be highly beneficial.
• Full UK driving licence with willingness to travel nationally after six months.

Responsabilités

• Validate demand across end users, 3PLs, retailers, manufacturers, OEMs and system integrators.
• Develop service offerings covering planned maintenance, breakdown response and SLA contracts.
• Build pricing models for call-outs, planned visits, retainers and service agreements.
• Secure pilot customers and convert service requirements into clear commercial scopes.
• Develop a qualified pipeline for recurring maintenance and national service contracts.
• Support service mobilisation, customer onboarding and operational processes.
• Help define technician coverage, subcontractor strategy and response models.
• Report pipeline, recurring revenue, margin and service performance to senior management.

Connaissances

Business development

Commercial experience

Maintenance knowledge

Field service

SLA models

Stakeholder credibility

Recurring-revenue contracts

Driving licence & travel

Description du poste

Business Development Manager - Maintenance & SLA

Business Development Manager – Maintenance & SLA Location: UK-wide Job Type: Permanent Working Pattern: Home-based for the first six months, with nationwide travel to customer sites thereafter Salary: £45,000 to £55,000 basic salary OTE: Up to £90,000

Benefits for Business Development Manager – Maintenance & SLA

• £45,000 to £55,000 basic salary
• OTE up to £90,000
• Performance-related bonus or commission
• Benefits package
• National autonomous role
• Opportunity to build a new service division from the ground up
• Long-term progression as the maintenance and SLA offering grows

Introduction for Business Development Manager – Maintenance & SLA

Industrial Connected Talent is supporting a specialist engineering and field services business in the search for a Business Development Manager to establish and grow a new Maintenance & SLA division. This is a high-impact commercial role focused on developing planned maintenance, breakdown response and service-level agreement solutions for automation, intralogistics and material handling environments. You will help shape the service offering, secure pilot customers and build a scalable recurring-revenue model.

Responsibilities for Business Development Manager – Maintenance & SLA

• Validate demand across end users, 3PLs, retailers, manufacturers, OEMs and system integrators
• Develop service offerings covering planned maintenance, breakdown response and SLA contracts
• Build pricing models for call-outs, planned visits, retainers and service agreements
• Secure pilot customers and convert service requirements into clear commercial scopes
• Develop a qualified pipeline for recurring maintenance and national service contracts
• Support service mobilisation, customer onboarding and operational processes
• Help define technician coverage, subcontractor strategy and response models
• Report pipeline, recurring revenue, margin and service performance to senior management

Requirements for Business Development Manager – Maintenance & SLA

• Proven business development or commercial experience within technical service contracts
• Understanding of maintenance, field service, breakdown response or SLA models
• Ability to develop service scopes, commercial models and delivery processes
• Knowledge of technician deployment, response coverage and subcontractor or OEM interfaces
• Strong credibility with engineering, operations, procurement and senior stakeholders
• Commercially practical with strong organisation and process-building skills
• Experience developing recurring-revenue contracts would be highly beneficial
• Full UK driving licence with willingness to travel nationally to customer sites after the first six months

Relevant Experience for Business Development Manager – Maintenance & SLA

Experience within warehouse automation, conveyor systems, material handling, industrial maintenance, field service, facilities engineering, OEM service, planned preventative maintenance or automation support contracts would be particularly relevant.

This is a remote position.