Business Development Manager - DC Sales

Black Box; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Black Box in Atlanta seeks an experienced Account Coordinator to support day-to-day account management, track action items across multiple projects, and ensure timely follow-ups. You will maintain proactive client communication and help drive a reliable client experience with internal teams.

Responsibilities include monitoring scope changes, assisting with proposals and pricing inputs, and maintaining visibility into opportunities.

Qualifications

• 5+ years in account management, sales, or a client-facing role.
• Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred).
• Strong organizational and time management skills.
• Ability to manage multiple priorities and follow through on deliverables.
• Clear and professional communication skills.
• Experience working cross-functionally with internal teams.
• Proficiency in Salesforce.

Responsibilities

• Partner with the Lead Account Manager to support day-to-day account management.
• Track action items, deliverables, and timelines across multiple projects.
• Ensure follow-ups are completed and priorities are executed.
• Maintain regular communication with client stakeholders and general contractors.
• Respond to requests, provide updates, and ensure clear communication.
• Support a consistent and reliable client experience.
• Monitor changes in scope and flag potential additional work.
• Support development of proposals and pricing inputs.
• Maintain visibility into active and upcoming opportunities.
• Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward.
• Communicate client needs clearly and ensure alignment across teams.
• Track progress and follow through on outstanding items.
• Maintain accurate account activity, opportunities, and notes in Salesforce.
• Support pipeline tracking and basic reporting.

Skills

Account management

Client communication

Time management

Organizational skills

Cross-functional collaboration

Salesforce

Tools

Salesforce

Job description

Key Responsibilities

Account Coordination

• Partner with the Lead Account Manager to support day-to-day account management
• Track action items, deliverables, and timelines across multiple projects
• Ensure follow-ups are completed and priorities are executed

Client Engagement

• Maintain regular communication with client stakeholders and general contractors
• Respond to requests, provide updates, and ensure clear communication
• Support a consistent and reliable client experience

Revenue & Opportunity Tracking

• Monitor changes in scope and flag potential additional work
• Support development of proposals and pricing inputs
• Maintain visibility into active and upcoming opportunities

Internal Alignment

• Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward
• Communicate client needs clearly and ensure alignment across teams
• Track progress and follow through on outstanding items

Salesforce & Reporting

• Maintain accurate account activity, opportunities, and notes in Salesforce
• Support pipeline tracking and basic reporting

Qualifications

• At least 5 years of experience in account management, sales, or a client-facing role
• Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred)
• Strong organizational and time management skills
• Ability to manage multiple priorities and follow through on deliverables
• Clear and professional communication skills
• Experience working cross-functionally with internal teams
• Proficiency in Salesforce