Client Advocate Manager

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 85,000 - 125,000; Full time

Job summary

Jobtailor in Philadelphia seeks an Account Executive with 3–5 years of technical sales experience. You will share responsibility with Account Managers to exceed sales goals, identify strategic and top prospect accounts, and grow the business through new opportunities and co-selling.

You will manage day-to-day product sales and coordinate with clients on lead times. You'll conduct research on prospect accounts, engage C-Suite and Director-level stakeholders, participate in on-site meetings and

Qualifications

• Bachelor’s degree or equivalent experience.
• 3 - 5 years technical experience.
• Proven record of prospecting and selling.
• Experience selling services and solutions.
• Experience interfacing with C-Suite/Director level.
• Strong negotiation skills.
• Strong interpersonal and communication skills.
• Familiarity with the organization’s industry, products, or services.
• Proven experience managing teams or leading cross-functional client initiatives.

Responsibilities

• Share responsibility with Account Managers to exceed sales goals.
• Identify top strategic accounts and top prospect accounts.
• Grow the business by identifying new opportunities and co-selling.
• Assist Account Managers with customer follow-ups and ongoing opportunities.
• Conduct in-depth research on prospect accounts.
• Understand key industries targeted as prospects.
• Attend strategic on-site customer meetings.
• Participate in account mapping sessions with top-tier partners.
• Attend partner and customer territory events.
• Manage day-to-day product sales.
• Communicate with clients regarding product lead times.
• Help set client and prospect meetings with the Account Team.
• Influence a specified monthly pipeline amount.
• Attend territory networking events.
• Provide customer market research to Account Executives.
• Host networking events and drive attendance.
• Create opportunities in SFDC when Account Executives are in the field.
• Submit deal registrations.
• Follow up on open opportunities.
• Participate in company sales campaigns and SPIFs.
• Attend joint sales meetings with assigned Account Managers.
• Meet with assigned Account Executives for customer sales planning.
• Attend sales training by tier-one partners and NRI Sales Architects.
• Assist with post-sales order processing for products and services.
• Perform other duties as assigned.

Skills

Prospecting & selling

C-Suite interfacing

Negotiation skills

Interpersonal skills

Communication skills

Team leadership

Cross-functional initiatives

Education

Bachelor’s degree or equivalent experience

Tools

SFDC

Job description

• Share responsibility with Account Managers to exceed sales goals
• Identify Top Strategic Accounts and Top Prospect accounts
• Grow the business by identifying new opportunities and co-selling
• Assist Account Managers with customer follow-ups and ongoing opportunities
• Conduct in-depth research on prospect accounts
• Understand key industries targeted as prospects
• Attend strategic on-site customer meetings
• Participate in account mapping sessions with top-tier partners
• Attend partner and customer territory events
• Manage day-to-day product sales
• Communicate with clients regarding product lead times
• Help set client and prospect meetings with the Account Team
• Influence a specified monthly pipeline amount
• Attend territory networking events
• Provide customer market research to Account Executives
• Host networking events and drive attendance
• Create opportunities in SFDC when Account Executives are in the field
• Submit deal registrations
• Follow up on open opportunities
• Participate in company sales campaigns and SPIFs
• Attend joint sales meetings with assigned Account Managers
• Meet with assigned Account Executives for customer sales planning
• Attend sales training by tier-one partners and NRI Sales Architects
• Assist with post-sales order processing for products and services
• Perform other duties as assigned

Requirements

• Bachelor’s degree or equivalent experience
• 3 - 5 years technical experience
• Proven record of prospecting and selling (you’re a hunter AND a farmer)
• Prior experience selling services and solutions
• Prior experience interfacing with C-Suite and/or Director level personnel
• Strong negotiation skills
• Strong interpersonal and communication skills
• Familiarity with the organization’s industry, products, or services
• Proven experience managing teams or leading cross-functional client initiatives

Core Competencies

Demonstrates expertise in sales strategy and account management, with a strong focus on prospecting, client communication, and team collaboration. Proven ability to influence sales pipelines and manage customer relationships effectively.

Highest-signal resume keywords

• Bachelor’s Degree
• 3-5 Years Technical Experience
• Proven Record Of Prospecting And Selling
• Strong Negotiation Skills
• Experience Interfacing With C-Suite

ATS Optimization Keywords

Hard Skills

• Sales Strategy
• Account Management
• Customer Market Research
• Sales Campaign Participation
• Deal Registration
• Post-Sales Order Processing
• Pipeline Management
• Co-Selling
• Account Mapping
• Product Sales Management

Soft Skills

• Strong Interpersonal Skills
• Strong Communication Skills

Industry Keywords

• Strategic Accounts
• Prospect Accounts
• C-Suite
• Cross-Functional Client Initiatives
• Networking Events
• Sales Training
• Territory Events
• Sales Goals

Tools & Technologies

• SFDC