Business Development Manager

Genrobot.AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Genrobot.AI in San Francisco seeks a Business Development Manager to own the full enterprise sales cycle, grow key accounts, and contribute to market intelligence in embodied AI and robotics.

You will build a strong pipeline, identify customer needs, lead negotiations, and drive project implementation with cross‑functional teams. Establish C‑level relationships and manage contracts and payments.

Qualifications

• Bachelor's degree or above.
• 3–5 years in enterprise B2B sales, key account management, or business development.
• Proven track record hitting quota and closing complex deals.
• Familiarity with data capture, labeling, or AI training workflows for credible technical conversations.
• Experience with consultative or solution-based selling rather than transactional product sales.

Responsibilities

• Customer Expansion & Performance Delivery: Deeply cultivate core embodied AI scenarios, develop key enterprise accounts, channel integrators, and ecosystem partners, and own regional sales revenue targets.
• Customer Relationship & Long-term Account Management: Establish and maintain C-level customer relationships, understand customer strategies and pain points, explore long-term cooperation opportunities, improve customer stickiness and repurchase rate.
• Lead resolution of critical issues, coordinate with Embodied AI Solutions Engineers and Systems Engineers for rapid response, ensure customer satisfaction.
• End-to-end payment collection follow-up throughout the project lifecycle to ensure timely receipt of payments in accordance with contract terms.
• Oversee commercial risks, collaborate with the legal team on contract term review, and mitigate compliance, bad debt and other risks.
• Market Insight & Feedback: Track regional competitive landscape dynamics, industry policies, and changing customer needs, regularly produce market analysis reports, and feed insights back to drive product iteration and marketing strategy optimization.

Skills

Quota attainment

Enterprise sales

Account management

Negotiation

Strategic thinking

Communication

Education

Bachelor's degree or above

Engineering background preferred

Tools

CRM (Salesforce)

Contract management tools

Job description

The ideal candidate will help drive revenue growth by building a strong pipeline of sales leads and helping create the market strategy. In this role, you will own the full sales cycle for enterprise clients, manage existing key accounts, and contribute to market intelligence efforts in the intelligent hardware space. Your effective communication and interpersonal skills will help you succeed as a Business Development Manager.

Responsibilities

Customer Expansion & Performance Delivery

• Deeply cultivate core embodied AI scenarios in the region, develop key enterprise accounts, channel integrators, and ecosystem partners, and own regional sales revenue targets.
• Identify scenario-based customer needs, collaborate with Embodied AI Solutions Engineers to deliver customized solutions, lead commercial negotiations and contract signing, and drive project implementation.

Customer Relationship & Long-term Account Management

• Establish and maintain C-level customer relationships, deeply understand customer strategies and business pain points, explore long-term cooperation opportunities, and improve customer stickiness and repurchase rate.
• Lead the resolution of critical issues such as customer complaints and requirement changes, coordinate with Embodied AI Solutions Engineers and Systems Engineers for rapid response, and ensure customer satisfaction.
• Lead end-to-end payment collection follow-up throughout the project lifecycle to ensure timely receipt of payments in accordance with contract terms.
• Oversee commercial risks, collaborate with the legal team on contract term review, and mitigate compliance, bad debt and other potential risks.

Market Insight & Feedback

• Track regional competitive landscape dynamics, industry policies, and changing customer needs, regularly produce market analysis reports, and feed insights back to drive product iteration and marketing strategy optimization.

Qualifications

• Bachelor's degree or above; engineering background preferred
• 3–5 years in enterprise B2B sales, key account management, or business development
• Proven track record hitting quota and closing complex, multi-stakeholder deals
• Familiarity with data capture, labeling, or AI training workflows — enough to hold a credible technical conversation
• Experience with consultative or solution-based selling rather than transactional product sales
• Goal-oriented, diligent, and self-motivated
• Prior experience selling into or working within robotics companies, embodied AI teams, smart manufacturing environments, or academic/research institutions preferred
• Bilingual in Mandarin and English preferred
• Startup work experience with proven 0-to-1 market expansion track record preferred