Business Development Manager

York Automotive Group; Plainfield (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

York CDJR of Plainfield is seeking a driven, energetic Business Development Representative to join our team. As a BDR, you’ll be the connection between our customers and our sales team, responding to inquiries, communicating with potential customers, scheduling appointments, and turning online and phone inquiries into dealership visits and vehicle sales.

The ideal candidate is friendly, professional, organized, and motivated by hitting goals.

Qualifications

• Friendly, professional, and comfortable speaking with customers.
• Driven, competitive, and goal-oriented.
• Organized with the ability to manage multiple leads.
• Comfortable using phone, text, email, CRM systems.
• Automotive experience is a plus.

Responsibilities

• Respond to incoming calls, texts, emails, and online inquiries.
• Provide customers with vehicle information and answer questions.
• Respond to new leads with a goal of 5 minutes or less.
• Generate and follow up with internet leads.
• Build relationships with customers and encourage showroom visits.
• Schedule appointments for sales and service teams.
• Follow up with customers who miss appointments and reschedule.
• Maintain accurate customer information in VinSolutions.
• Work with the sales team to convert opportunities into sales.
• Participate in team meetings and training to stay current on vehicles and processes.

Skills

Customer communication

Phone skills

Organized

Goal oriented

Sales driven

Tools

VinSolutions

Job description

York CDJR of Plainfield is looking for adriven, energetic, goal-oriented Business Development Representative (BDR)to join our team!

As a BDR, you’ll be theconnection between our customers and our sales team. You’ll respond to incoming leads, communicate with potential customers, schedule appointments, follow up consistently, and help turn online and phone inquiries into dealership visits and vehicle sales.

We’re looking for someone who iscompetitive, organized, confident on the phone, great at communicating, and motivated by hitting goals.

What You'll Do:

• Respond to incomingcalls, texts, emails, and online inquiries
• Provide customers with vehicle information and answer questions
• Respond to new leads with a goal of5 minutes or less
• Generate and consistently follow up with internet leads
• Build relationships with customers and encourage them to visit the dealership
• Schedule appointments for our sales and service teams
• Follow up with customers who miss appointments and work to reschedule them
• Maintain consistent communication throughout the customer journey
• Keep accurate customer information, notes, and interactions updated inVinSolutions
• Work closely with our sales team to help convert opportunities into sales
• Participate in team meetings and training to stay current on vehicles, services, processes, and dealership goals

Performance Goals:

We believe in setting clear expectations and giving our team something to work toward. Key goals for this position include:

• Respond to leads within 5 minutes
• Schedule at least 2 appointments per day
• MaintainSSI of 980+
• MaintainConnectivity of 85%+
• Contribute toward our dealership goal of100 vehicles sold

Who We're Looking For:

The ideal candidate is:

• Friendly, professional, and comfortable speaking with customers
• Driven and competitive
• Energetic with a positive attitude
• Goal and results oriented
• Organized and able to manage multiple leads at once
• Persistent with follow-up without sacrificing customer experience
• Comfortable using phone, text, email, CRM systems, and other technology
• Excited to work as part of a fast-paced automotive sales team

Automotive experience is a plus, but strong communication skills, work ethic, and the desire to succeed are what matter most.

We’re looking for someone who wants more than just another job. We want someone who is ready togrow, contribute, hit goals, and make an impact.

Great people. Great careers. Big wins.

York CDJR of Plainfield – Plainfield, IN