Business Development Manager

SilverDoor; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

SilverDoor, based in New York, seeks an ambitious Business Development Manager to drive new client acquisition across the US and achieve revenue growth in serviced apartments and corporate housing. You will own the sales cycle end-to-end, tailoring solutions to executive-level clients and leveraging data-driven insights.

You will travel regularly across the East Coast and occasional international trips, representing SilverDoor at events and client meetings.

Qualifications

• Must have strong direct selling experience.
• Experience selling services (TMC/RMC/DSP/Serviced Apartment) preferred.
• Hospitality background desirable (Extended Stay/Hotel/Corporate Housing).
• Experience selling to executive-level prospects required.
• Proven ability to build relationships with high-value clients.
• Willingness to travel East Coast and international as needed.
• Excellent communication, negotiation, and closing skills.
• Strong numeracy and reporting capabilities; proficient with CRM.

Responsibilities

• Identify, research, prospect, and convert new business leads through networking, cold calling, referrals, and events.
• Own the end-to-end sales process from opportunity through negotiation and close.
• Pitch SilverDoor’s value to multiple decision-makers and tailor solutions to client needs.
• Develop client acquisition strategies and measure success against revenue targets.
• Manage new client acquisition within defined geographic territories; maintain pipeline in CRM.
• Attend networking events, conferences, and client meetings representing the company.
• Ensure smooth handover from sales to delivery and support retention and growth.

Skills

Direct selling

Service selling

Executive-level selling

Client relationship mgmt

Negotiation

Communication

Numeracy & reporting

CRM

PowerPoint

Excel

Word

Networking

Ambitious/self-motivated

Tools

CRM

PowerPoint

Excel

Word

Job description

We are seeking a proactive and ambitious Business Development Manager to drive new client acquisition and profitable revenue growth across the US.

This individual contributor role combines strategic planning with hands‑on execution, identifying, pursuing, and closing opportunities in the serviced apartment, corporate housing, and extended stay sectors.

Success will require consultative selling, cultural fluency, and the ability to build trusted relationships while leveraging data‑driven insights to meet and exceed revenue target.

Business Development

• Identify, research, prospect, and convert new business leads through networking, cold calling, referrals, and industry events
• Own the end‑to‑end sales process, from initial opportunity through negotiation, contract closing, and handover to delivery
• Pitch SilverDoor’s value proposition to multiple decision‑makers, tailoring solutions to client needs
• Develop and implement client acquisition strategies, measuring success against agreed revenue and performance targets
• Structure and manage new client acquisition effectively within defined geographic territories
• Maintain a comprehensive and accurate pipeline using the company CRM, providing regular reporting on activity, forecasts, and performance
• Attend and represent the company at networking events, conferences, and client meetings
• Recommend tailored or additional services to create competitive advantage and maximise client value

Client & Relationship Management

• Develop and maintain strong, long‑term relationships with new and existing clients
• Act as a trusted advisor to clients, including engagement at executive and senior decision‑maker level
• Ensure a smooth transition from sale to delivery and maintain ongoing relationships post‑contract to support retention and growth
• Maintain up‑to‑date knowledge of industry trends, market conditions, and competitor activity, feeding insights back into the wider business

Travel and Working Requirements

• Based out of SilverDoor’s New York office
• Regular travel required across the East Coast region for client meetings, networking events, and conferences
• Additional international travel may be required on occasion in line with business needs
• Must be fully eligible to travel for business purposes

Experience

• Strong direct selling experience is essential for this role
• Experience selling services, as opposed to product selling, is highly preferred i.e. Travel Management Company (TMC), Relocation Management Company (RMC), Destination Service Provider (DSP) or Serviced Apartment background is desirable
• A background in hospitality, particularly in the Extended Stay, Hotel, or Corporate Housing sectors, is desirable
• Business Travel & HR Mobility: Experience in selling within business travel, HR, or mobility services is advantageous
• Proven success in building and maintaining relationships with large, high‑value clients is a must
• Demonstrated experience selling to executive‑level prospects is required

Skills

• Strong communication and interpersonal skills, confident in face‑to‑face and executive‑level client engagement
• Excellent negotiation, persuasion, and closing skills
• Strategic, commercial thinker with a competitive drive to win
• Highly organised with strong numeracy and reporting capability
• Collaborative approach to selling and working with internal stakeholders and international teams
• Strong networking ability and relationship‑building skills
• Self‑motivated, ambitious, and tenacious
• Proficient in PowerPoint, Excel, Word, and CRM/sales databases