Business Development Manager

WHSmith North America; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Join a dynamic and innovative team as a Manager of Business Development at a leading global travel retailer. This role offers a unique opportunity to collaborate with seasoned professionals and contribute to exciting projects that drive growth in the airport retail sector. You'll be pivotal in managing relationships with key partners, assisting in proposal development, and identifying new business opportunities. If you're eager to learn and thrive in a fast-paced environment, this position could be the perfect fit for you. Embrace the chance to develop your skills and make a significant impact in a supportive and engaging workplace.

Benefits

Life Insurance

Disability Insurance

Flexible Time Off

401k with company match

Employee Discount

Medical Insurance

Vision Insurance

Paid Maternity Leave

Paid Paternity Leave

Qualifications

• 2+ years in a business-related role preferred.
• Strong desire to learn and grow in business development.

Responsibilities

• Assist in maintaining communication with airport clients.
• Support RFP process and prepare proposal documents.

Skills

Business Development

Project Management

Organizational Skills

Problem-Solving

Communication

Education

Bachelor's Degree

Master's Degree in Organizational Leadership

Tools

MS Outlook

MS Excel

MS Word

MS PowerPoint

Job description

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WHSmith North America provided pay range

This range is provided by WHSmith North America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $120,000.00/yr

Direct message the job poster from WHSmith North America

Senior Talent Acquisition Partner | MS, Organizational Leadership

Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment!

WHSmith North America is seeking two motivated and adaptable Managers, Business Development to join our growing team.

1) Manager, Business Development - WEST

2) Manager, Business Development - EAST

• Life Insurance
• Disability Insurance
• Flexible Time Off
• 401k with company match
• Employee Discount

Job Summary

These roles offer an exciting opportunity to gain hands-on experience and learn directly from seasoned professionals, including the Senior Vice President of Business Development for the North American East region.

As a key support role on the Business Development team, you will assist in the proposal development process, help build relationships with external partners, and contribute to identifying new opportunities for growth. This position is ideal for someone who is ready to learn the fundamentals of business development in a fast-paced, collaborative environment while building a career in the dynamic world of airport retail.

Job Responsibilities

Relationship Management:

• Assist in maintaining positive communication with airport landlords/clients by attending virtual or in-person meetings and taking notes for follow-up actions.
• Coordinate communication with brands, vendors, and partners, including gathering and organizing required documents (e.g., Non-Disclosure Agreements and Letters of Intent).
• Participate in quarterly virtual meetings with Airport Concessions Disadvantaged Business Enterprise (ACDBE) joint venture business partners.

Business Development Support:

• Assist in research and data gathering to identify new business opportunities and potential partnerships in target markets.
• Help organize and maintain outreach efforts to brands and vendors for upcoming RFPs.
• Support the development of professional PowerPoint presentations for brands, partners, and internal communications.

RFP Process Support:

• Support the RFP process by assisting in concept planning, coordinating with joint venture partners, and preparing proposal documents.
• Provide support during airport interviews and lease negotiations, including scheduling, material preparation, and logistics.

Cross-Functional Collaboration:

• Develop strong working relationships with local, regional, and corporate teams at WHSmith North America.
• Provide support for special projects and cross-functional initiatives as directed by the VP of Business Development.

Organizational Alignment & Growth:

• Conduct yourself in alignment with WHSmith North America’s mission, vision, core values, and commitment to organizational health.
• Embrace other duties and challenges as they arise, with the mindset that every task is an opportunity to learn and grow.

Job Requirements

• 2+ years of experience in a business-related role (sales, finance, merchandising, buying, consulting, or similar) is preferred but not required.
• A strong desire to learn and grow in business development is essential – attitude and potential matter most.
• Experience in project management is helpful but not required.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Ability to think on your feet and solve problems in a fast-paced, dynamic environment.
• Proficiency in MS Outlook, Excel, Word, and PowerPoint are preferred.

Travel & Flexibility

• Flexibility to work outside of traditional 9-to-5 hours as needed to support project timelines and deadlines.
• Ability and willingness to travel as required (up to 25–50%), including occasional short-notice trips to project sites and meetings.

Preferred Location:

• Candidates based in Las Vegas (WHSmith North America headquarters) or in a city that supports efficient travel within the East Coast North American region, including Denver and all cities east of Denver are preferred.

Additional Requirements

• Frequent or limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Frequent travel or overnight
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to assist customers
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Use of fine motor hand functions
• Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace. Reasonable accommodation will be provided for qualified individuals with disabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

Paid maternity leave

Paid paternity leave

401(k)

Disability insurance

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