Business Development Manager

Goodwill Talent Solutions; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Goodwill Talent Solutions seeks an experienced Business Development Manager to drive growth for Texas-based health information exchange initiatives. You will cultivate strategic relationships with providers, hospitals, and social service partners while promoting interoperability and population health solutions.

You will lead outreach, manage a robust pipeline, and coordinate with clinical, analytics, and leadership teams to deliver data-driven care improvements across the state.

Qualifications

• 3+ years of experience in healthcare business development, healthcare technology, provider relations, account management, health information exchange, healthcare consulting, or a related field.
• Healthcare industry experience with providers, hospitals, health systems, health plans, public health organizations, or community-based organizations.
• Experience with EHR systems; Epic experience strongly preferred.
• Proficiency in Microsoft 365 (required).
• Experience with CRM platforms (preferred).

Responsibilities

• Identify and cultivate new business opportunities throughout Texas.
• Build relationships with healthcare executives, provider organizations, hospitals, health systems, health plans, public health agencies, and community-based organizations.
• Develop relationships with social service organizations, local government agencies, and community partners participating in CIE initiatives.
• Represent the organization at conferences, industry events, stakeholder meetings, and networking opportunities.
• Develop and execute outreach strategies that support growth objectives.
• Maintain an active pipeline of prospective participants and strategic partnerships.
• Support the expansion of HIE and CIE networks across the state.
• Conduct consultative discussions to understand organizational goals, operational challenges, and data-sharing needs.
• Educate prospective participants on HIE, CIE, analytics, care coordination, quality improvement, risk adjustment, and population health solutions.
• Consult with organizations seeking to improve coordination between healthcare and community-based services.
• Help organizations identify opportunities to address health-related social needs through community resource connectivity and referral networks.
• Develop proposals, presentations, and business cases tailored to participant needs.
• Collaborate with internal teams to align solutions with organizational objectives.
• Guide organizations through evaluation, contracting, onboarding, and implementation.
• Maintain strong relationships with prospective and existing participants.
• Serve as a trusted point of contact for strategic growth opportunities.
• Collaborate with operational, technical, analytics, and leadership teams to support participant success.
• Identify opportunities to expand utilization of services and programs.
• Support participant retention and long-term engagement.
• Address participant concerns and coordinate internal resources to achieve successful outcomes.
• Promote solutions that improve interoperability, care coordination, quality performance, risk adjustment, public health reporting, and community resource connectivity.
• Support initiatives that strengthen collaboration between healthcare providers, health plans, public health entities, and community organizations.
• Collaborate with internal teams to advance whole-person care initiatives that address both clinical and social needs.
• Monitor healthcare, social care, interoperability, and regulatory trends to identify emerging opportunities.
• Participate in special projects, market research initiatives, and stakeholder workgroups.
• Recommend strategies that improve participant engagement and expand the impact of services

Skills

Communication skills

Relationship-building

Presentation skills

Tools

Epic EHR

CRM platforms

Microsoft 365

Job description

We are seeking an experienced Business Development Manager to support the continued growth of one of the nation's largest and fastest-growing HIEs and CIEs. In this role, you will develop strategic relationships, identify new business opportunities, and help healthcare organizations leverage health information exchange, care coordination, social care integration, analytics, and population health services to improve outcomes across Texas.

You will serve as a trusted advisor to healthcare providers, hospitals, health systems, health plans, public health agencies, government organizations, and community-based organizations. The position calls for strong communication skills, relationship-building expertise, and the ability to clearly articulate the value of interoperability, care coordination, social determinants of health initiatives, community resource connectivity, and data-driven healthcare solutions.

Responsibilities

• Identify and cultivate new business opportunities throughout Texas
• Build relationships with healthcare executives, provider organizations, hospitals, health systems, health plans, public health agencies, and community-based organizations
• Develop relationships with social service organizations, local government agencies, and community partners participating in CIE initiatives
• Represent the organization at conferences, industry events, stakeholder meetings, and networking opportunities
• Develop and execute outreach strategies that support growth objectives
• Maintain an active pipeline of prospective participants and strategic partnerships
• Support the expansion of HIE and CIE networks across the state
• Conduct consultative discussions to understand organizational goals, operational challenges, and data-sharing needs
• Educate prospective participants on HIE, CIE, analytics, care coordination, quality improvement, risk adjustment, and population health solutions
• Consult with organizations seeking to improve coordination between healthcare and community-based services
• Help organizations identify opportunities to address health-related social needs through community resource connectivity and referral networks
• Develop proposals, presentations, and business cases tailored to participant needs
• Collaborate with internal teams to align solutions with organizational objectives
• Guide organizations through evaluation, contracting, onboarding, and implementation
• Maintain strong relationships with prospective and existing participants
• Serve as a trusted point of contact for strategic growth opportunities
• Collaborate with operational, technical, analytics, and leadership teams to support participant success
• Identify opportunities to expand utilization of services and programs
• Support participant retention and long-term engagement
• Address participant concerns and coordinate internal resources to achieve successful outcomes
• Promote solutions that improve interoperability, care coordination, quality performance, risk adjustment, public health reporting, and community resource connectivity
• Support initiatives that strengthen collaboration between healthcare providers, health plans, public health entities, and community organizations
• Collaborate with internal teams to advance whole-person care initiatives that address both clinical and social needs
• Monitor healthcare, social care, interoperability, and regulatory trends to identify emerging opportunities
• Participate in special projects, market research initiatives, and stakeholder workgroups
• Recommend strategies that improve participant engagement and expand the impact of services

Qualifications

• 3+ years of experience in healthcare business development, healthcare technology, provider relations, account management, health information exchange, healthcare consulting, or a related field
• Healthcare industry experience required, including experience working with healthcare providers, hospitals, health systems, health plans, public health organizations, or community-based organizations
• Experience with EHR systems required; Epic experience strongly preferred
• Exceptional communication and presentation skills, strong relationship-building abilities, sound business judgment, and the ability to manage multiple priorities in a dynamic environment
• Proficiency in Microsoft 365 (required)
• Experience with CRM platforms (preferred)