Business Development Manager

Bertschi Group; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Bertschi Group is seeking an experienced Business Development Manager to drive profitable growth in North America, focusing on new customer acquisition and existing account development.

In this hands-on, client-facing role, you will build relationships, develop a sales pipeline, and coordinate with Inside Sales, Operations, and Procurement to deliver commercially viable logistics solutions. Travel within the region is expected.

Qualifications

• 3-5 years of business development experience in logistics, freight forwarding, transportation, or a related industry.
• Demonstrated success in new customer acquisition.
• Experience managing and growing existing customer accounts.
• Solid understanding of logistics operations, transportation services, pricing, and supply chain processes.
• Proven ability to develop relationships with customers and decision-makers.
• Strong prospecting, negotiation, presentation, and communication skills.

Responsibilities

• Identify, prospect, and acquire new customers within the assigned market or territory.
• Develop and manage a qualified sales pipeline and convert opportunities into profitable business.
• Grow existing customer accounts through upselling and cross-selling opportunities.
• Develop customer proposals and quotations in collaboration with the Commercial Manager and Inside Sales.
• Support RFQs and tenders and ensure customer requirements are accurately translated into commercial solutions.
• Manage opportunities through the sales cycle from initial contact through customer onboarding.
• Achieve assigned targets for revenue, volume, new business, and margin.
• Monitor market trends, competitor activity, and customer needs to identify new opportunities.
• Provide accurate sales forecasts and market feedback to the Commercial Manager.
• Work closely with Operations, Procurement, and Inside Sales to ensure viable and executable solutions.
• Maintain accurate CRM data and provide regular updates on sales activities.

Skills

Prospecting

Negotiation

Presentation

Communication

Tools

CRM

Forecasting tools

Job description

Company Description

Bertschi Group is a family-owned, global logistics company and market leader in intermodal transport solutions for the chemical industry. From its headquarters in Switzerland, the company centrally manages customer product flows, supported by around 3,000 employees in 34 countries on all continents. The company is committed to safe, high-quality logistics concepts that balance economic efficiency with ecological responsibility. Applicants join an international environment focused on reliable service, sustainability, and long-term customer partnerships.

Role Description

We are seeking an experienced Business Development Manager to join our North American commercial team and drive profitable growth through new customer acquisition and existing account development.

This is a hands-on, customer-facing sales role for a commercially driven professional who knows how to identify opportunities, build relationships, develop a sales pipeline, and convert prospects into long-term customers.

Reporting to the Commercial Manager, North America, the Business Development Manager will take ownership of business development activities within an assigned market, territory, or customer segment. The role will work closely with Inside Sales, Operations, Procurement, and other internal teams to ensure customer requirements are clearly understood, competitively priced, and successfully transitioned into operational execution.

The successful candidate will combine strong sales and relationship-building skills with a solid understanding of the logistics and transportation industry.

Key Responsibilities

New Business Development

• Identify, prospect, and acquire new customers within the assigned market or territory.
• Build and manage a qualified sales pipeline and convert opportunities into profitable business.
• Develop new business through customer visits, networking, referrals, and targeted prospecting.

Account Management

• Develop and grow existing customer accounts through upselling and cross-selling opportunities.
• Build strong relationships with customers and understand their evolving logistics and supply chain needs.
• Proactively address customer concerns and identify opportunities to increase revenue and profitability.

Sales & Commercial Execution

• Develop customer proposals and quotations in collaboration with the Commercial Manager and Inside Sales.
• Support RFQs and tenders and ensure customer requirements are accurately translated into commercial solutions.
• Manage opportunities through the sales cycle from initial contact through customer onboarding.

Revenue & Market Development

• Achieve assigned targets for revenue, volume, new business, and margin.
• Monitor market trends, competitor activity, and customer needs to identify new opportunities.
• Provide accurate sales forecasts and market feedback to the Commercial Manager.

Cross-Functional Collaboration

• Work closely with Operations, Procurement, and Inside Sales to ensure commercially viable and operationally executable solutions.
• Support a smooth transition from customer acquisition to operational delivery.

CRM & Reporting

• Maintain accurate customer, opportunity, activity, and pipeline information in the CRM.
• Provide regular updates on sales activities, pipeline development, and account performance

Your Qualifications

3-5 years of business development experience in logistics, freight forwarding, transportation, or a related industry

Demonstrated success in new customer acquisition and business development

Experience managing and growing existing customer accounts.

Solid understanding of logistics operations, transportation services, pricing, and supply chain processes.

Proven ability to develop relationships with customers and decision-makers.

Strong prospecting, negotiation, presentation, and communication skills

Commercially minded with a clear focus on revenue and profitability.

Strong organizational skills and ability to manage multiple opportunities simultaneously.

Ability to work independently while collaborating effectively with cross-functional teams.

Experience using CRM and standard business software.

Willingness to travel within the assigned market as required.

What We’re Looking For

We are looking for someone who is proactive, commercially driven, and comfortable creating business rather than waiting for it.

You should enjoy prospecting, meeting customers, understanding their business, finding solutions, negotiating commercial opportunities, and closing deals. At the same time, you should have the relationship-management skills needed to grow accounts after the initial sale.

The ideal candidate is someone who can operate independently in the market while working closely with internal teams to turn customer opportunities into profitable, executable business.

Are you interested in this exciting position?